Can you fix a mouldy reverse-cycle unit?

Yes. A reviewer reported James cleaned mould from inside a reverse-cycle system using specialised cleaning and scrubbing.

How quickly can you come out for a repair?

One customer got a call-back the same afternoon and was visited a couple of days later. However, recent reviews report no-shows despite confirmed appointments.

Do you service evaporative air con?

Yes. ACR has serviced evaporative systems for clients over multiple years, including solenoid repairs and filter cleaning.

ACR Service & Installations Pty Ltd

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 13 Google reviews · How we rank ›

3.8(13) 53 low data composite score See reviews on Google ✓ Google-verified

AC Repair & ServicingNew AC InstallationAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning Store

Services: AC Repair & Servicing, New AC Installation, Air Conditioning Contractor
Reviews: 13

What recent reviews say

Long-standing customers praise ACR for reliable repairs and genuine service: one client used them 25 years, another had a mouldy reverse-cycle unit expertly cleaned by James, and a solenoid fix ran $285 in 30 minutes. However, recent reviews reveal serious gaps: multiple customers report missed appointments, unanswered calls, and no show-ups without explanation. Jill handles bookings but the business relies on a single landline, leaving clients stranded when things go wrong.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

long-term loyalty
skilled technicians
friendly and responsive staff
honest pricing
quick repairs

Watch-outs

no-shows and ghosting
poor communication and follow-up
limited contact methods

punctualfair-pricingskilled-installersresponsive-communicationhonest-quotingmissed-appointmentspoor-communicationno-showdelayed-response

Best for: customers already familiar with the business seeking routine servicing or repairs on established systems.

Think twice if: Plan fallback contact if you cannot reach them by landline; recent clients report no-shows after booked appointments and difficulty getting through.

Strengths

multi-decade customer retention
competent technical work on reverse-cycle and evaporative systems
transparent pricing without upselling

Worth knowing

James performed reverse-cycle mould cleaning using pineoclean
John sourced second-hand replacement capacitor for obsolete cassette unit
Solenoid repair and evaporative filter service completed in 30 minutes
Landline-only contact; no text, email, or mobile backup

What reviews say by service

AC Repair & Servicing: Technically skilled on reverse-cycle and evaporative systems, but appointment reliability is inconsistent.
New AC Installation: Limited review evidence on installation work specifically.

How it compares

Rated 3.8 against a 4.65 average across the 181 ac repair & servicing businesses listed here.
Has more Google reviews than 41% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 57

Review volume 50

Review recency 26

Review sentiment 52

Profile completeness 75

Verification 0

Rating breakdown

Common questions

Can you fix a mouldy reverse-cycle unit?: Yes. A reviewer reported James cleaned mould from inside a reverse-cycle system using specialised cleaning and scrubbing.
How quickly can you come out for a repair?: One customer got a call-back the same afternoon and was visited a couple of days later. However, recent reviews report no-shows despite confirmed appointments.
Do you service evaporative air con?: Yes. ACR has serviced evaporative systems for clients over multiple years, including solenoid repairs and filter cleaning.

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