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Air Concepts

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 10 Google reviews · How we rank ›

4.6(10) 61 low data composite score See reviews on Google ✓ Google-verified
24/7 Emergency CalloutNew AC InstallationAC Repair & ServicingAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning StoreSplit System Air ConditioningEnergy Efficient / Green Systems
Air Concepts
Location
Welshpool
Services
24/7 Emergency Callout, New AC Installation, AC Repair & Servicing
Reviews
10
Ranking
#65 in 24/7 Emergency Callout
Best for
households needing rapid emergency repairs on working days

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What recent reviews say

Most reviews praise rapid emergency repairs and skilled work, but one recent complaint flags a $260 call-out fee and a $3400 quote that was 50% higher than competitors. Evidence is limited to seven reviews.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast emergency response
  • skilled technicians
  • professional service
  • fair pricing on repairs
Watch-outs
  • high call-out fees
  • significantly overpriced quotes
responsive-communicationquick-turnaroundprofessional-techniciansoverpriced
Best for: households needing rapid emergency repairs on working days
Think twice if: compare quotes carefully; call-out fees and installation quotes have been significantly higher than competitors

Where this business shines

  • emergency repairs handled same or next day
  • technicians work on difficult access jobs
  • experienced team with established track record

Worth knowing

  • Shaun (founder/owner) and technicians Raj and Mitchell named in reviews
  • team addressed difficult-access outdoor unit cleaning in awkward position
  • emergency repair completed 8am call to 10am on-site on peak summer day
  • technician visits same day for urgent repairs
  • $260 call-out fee charged; competitor quotes for same replacement unit were $2200 versus Air Concepts quote of $3400

What reviews say by service

24/7 Emergency Callout
same or next-day response praised; one repair completed within two hours of call
AC Repair & Servicing
rapid troubleshooting and repair on the day or following day; call-out fee of $260 considered steep

How it compares

  • Rated 4.6 against a 4.76 average across the 101 24/7 emergency callout businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 76
Review volume 45
Review recency 22
Review sentiment 52
Profile completeness 100
Verification 30

Rating breakdown

5
9
4
0
3
0
2
0
1
1

Common questions

Do they do emergency repairs outside normal hours?
One reviewer reported a call at 8am and technician on-site by 10am on a weekend/peak day, but no specific after-hours coverage mentioned in reviews.
What areas do they serve?
Their website lists Perth, Perth WA, and Carlisle. They are based in Welshpool.

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Last updated 2026-09-05