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Brian's Cooling and Heating Solutions

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 162 Google reviews · How we rank ›

5.0(162) 88 composite score See reviews on Google ✓ Google-verified
24/7 Emergency CalloutEnergy Efficient / Green SystemsSplit System Air ConditioningAir Conditioning System SupplierNew AC InstallationAir Conditioning ContractorAC Repair & ServicingAir Conditioning StoreCommercial & Industrial HVAC
Brian's Cooling and Heating Solutions
Services
24/7 Emergency Callout, Energy Efficient / Green Systems, Split System Air Conditioning
Reviews
162
Ranking
#7 in 24/7 Emergency Callout
Best for
homeowners and businesses seeking honest, fast repairs without upselling pressure

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What recent reviews say

Brian's Cooling consistently earns top marks for speed and straight dealing. Technicians arrive promptly, explain options clearly without pushing costly upgrades, and often resolve problems same-day or via remote guidance. The owner troubleshoots over text or phone before dispatching a vehicle, saving customers time and money.

One significant caveat: a customer reported Brian refused to honour guarantees after a repair failed within three months. This stands alone in the dataset against dozens of positive experiences, but warranty disputes are serious and worth asking about upfront.

Praised for
  • prompt and responsive
  • honest quoting and no upsell
  • professional and knowledgeable
  • fixes fast, often same day
  • helpful troubleshooting over phone
Watch-outs
  • warranty support refused after unit failure
punctualfair-pricingskilled-installersclean-workmanshipresponsive-communicationknowledgeable-advicequick-turnaroundprofessional-technicianshonest-quoting
Best for: homeowners and businesses seeking honest, fast repairs without upselling pressure
Think twice if: warranty coverage is critical; ask upfront about guarantees on repairs and parts

Where this business shines

  • handles emergency repairs on short notice, including public holidays
  • owner often troubleshoots over phone first to save cost
  • honest about what's needed, no pressure to upgrade
  • works fast, frequently completes same day

Worth knowing

  • Owner Brian handles calls personally and often troubleshoots remotely before dispatching
  • installed new units and serviced older systems during peak periods
  • attended emergency call on Christmas Day 11 am when competitor's 24/7 line did not answer
  • cleans up thoroughly after work
  • Heritage Cottage complex installation completed with attention to detail and testing

What reviews say by service

24/7 Emergency Callout
available on short notice including public holidays; responds to calls personally and troubleshoots over phone first
AC Repair & Servicing
fast diagnosis and same-day repair; customer reported warranty not honoured after unit failed within three months
New AC Installation
clean installation with communication about options; Heritage Cottage complex job noted for detail and testing
AC Repair & Servicing
remote troubleshooting often resolves issues without a call-out fee
Split System Air Conditioning
installation and servicing praised for professionalism and efficiency

How it compares

  • Rated 5 against a 4.76 average across the 101 24/7 emergency callout businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 97
Review volume 96
Review recency 100
Review sentiment 75
Profile completeness 75
Verification 30

Rating breakdown

5
157
4
4
3
0
2
0
1
1

Common questions

Can Brian troubleshoot my air conditioner over the phone first?
Yes. Brian often guides customers through troubleshooting steps via text or phone call before coming out. This sometimes fixes the problem at no charge.
Does Brian work on public holidays or outside normal hours?
Yes. He attended a customer's emergency repair on Christmas Day at 11 am when other 24/7 services did not answer.
Will Brian try to upsell me a new unit if I call for a repair?
No. Multiple reviews note he recommends the best solution for your situation and never pushes upgrades you do not need.
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Last updated 2026-09-05