Perth Air Guide
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DACS

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 315 Google reviews · How we rank ›

4.6(315) 84 composite score See reviews on Google ✓ Google-verified
24/7 Emergency CalloutSplit System Air ConditioningDucted Air ConditioningAir Conditioning System SupplierNew AC InstallationAir Conditioning ContractorAC Repair & ServicingAir Conditioning StoreCommercial & Industrial HVACEnergy Efficient / Green Systems
DACS
Location
Como
Services
24/7 Emergency Callout, Split System Air Conditioning, Ducted Air Conditioning
Reviews
315
Ranking
#30 in 24/7 Emergency Callout
Best for
Homeowners needing ducted or split system installation, repair or preventive servicing in Perth metro suburbs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What recent reviews say

DACS delivers reliable air conditioning installation, repair and servicing across Perth metropolitan. Most reviews praise polite, efficient teams who arrive on time, complete work cleanly, and communicate clearly from first contact. Named staff like Sav, Jackson, Brett, Lisa, Rob, Tino, Lidia and Eddy earn specific praise for friendly manner and expertise. A small number of reviewers report interior damage (paint marks, ladder dents) left uncleaned after installation, and one customer experienced poor repair diagnosis across three visits on an evaporative system fault.

The business highlights ducted reverse cycle, split systems, commercial units and evaporative replacements. Diagnostic callout fees are sometimes waived. Over 28 years operating, they serve Como, Ascot, Booragoon, South Perth and nearby areas. Most customers cite competitive pricing and willingness to explain system choices as deciding factors.

Praised for
  • punctual and professional staff
  • friendly and personable team
  • tidy, clean workmanship
  • competitive and transparent pricing
  • responsive communication and support
  • skilled diagnosis and troubleshooting
Watch-outs
  • damage to interiors not acknowledged or cleaned
  • inconsistent service quality on some repair jobs
  • staff awareness of care during install
punctualfair-pricingskilled-installersclean-workmanshipresponsive-communicationprofessional-techniciansknowledgeable-advicehonest-quoting
Best for: Homeowners needing ducted or split system installation, repair or preventive servicing in Perth metro suburbs.
Think twice if: Those concerned about interior care during installation should ask for protection protocols in advance; prior repair outcomes have been inconsistent.

Where this business shines

  • 28+ years operating in Perth
  • responsive diagnostic support before first visit
  • named experienced technicians across office and field
  • competitive pricing on install and diagnosis

Worth knowing

  • Named staff praised repeatedly: Lisa (reception, communication), Rob, Tino, Lidia, Sav, Jackson, Brett, Jai, Ben, Seth, Eddy
  • Diagnostic callout fees sometimes waived
  • Contractors License: EC007768 - AU11900 (stated on website)
  • Over 28 years operating (business claim)
  • Evaporative system diagnostics flagged as inconsistent in one complaint
  • Interior surface damage (paint marks, ladder dents) left uncleaned in at least one install

What reviews say by service

New AC Installation
Most praise clean, efficient, polite installation with clear training on use; one complaint of paint and ceiling damage left uncleaned.
Ducted Air Conditioning
Multiple five-star reviews for efficient ducted system replacements and upgrades; workmanship noted as excellent.
Split System Air Conditioning
Several five-star reviews for wall-mounted split system installations praised as neat and professional.
AC Repair & Servicing
Mostly positive for repair and fault-finding; one detailed complaint of poor diagnosis on evaporative unit across three visits and $800 outlay.
24/7 Emergency Callout
Prompt arrival and same-day parts ordering praised; diagnostic support offered before technician visit.
Commercial & Industrial HVAC
Limited review evidence; business lists commercial systems as a service.

How it compares

  • Rated 4.6 against a 4.76 average across the 101 24/7 emergency callout businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 74
Review volume 100
Review recency 100
Review sentiment 69
Profile completeness 100
Verification 30

Rating breakdown

5
270
4
10
3
2
2
6
1
27

Common questions

Do you waive diagnostic callout fees?
In some cases yes. Reviews note the callout fee for diagnosis was waived for at least one customer and was considerably cheaper than competitors' fees for others.
Which areas do you service?
Your website lists Perth metropolitan, Como, Ascot, Booragoon, South Perth, East Victoria Park and Edgecombe Street Como.
What systems can you install and repair?
Ducted reverse cycle, wall-mounted split systems, commercial systems, evaporative units and cassette units. Services include installation, repair, servicing, fault-finding and replacement parts.

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Last updated 2026-09-05