Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.
Across 19 recent reviews, customers consistently report efficient, professional service from Dave and his team. Technicians arrive on time, explain work clearly, fix or install units quickly, and leave premises tidy. Pricing is described as fair with no hidden charges. One customer, a property manager using the company for years, reports never needing callback work.
Based on limited recent reviews, so treat this as low-confidence.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Installers and service technicians arrive on schedule and leave homes spotless after split system and ducted air conditioning work. Customers return annually for servicing, trust the team with repairs on aging systems, and name specific staff (Dan, Lee, Connor, Kaleb, Taylor) as skilled and respectful. Staff explain system controls clearly and often fix additional issues beyond the call. One customer with an 8-year history describes the shift from "cowboy" operators to a professional, consistent team that prevents breakdowns and manages both ducted and split units across the home.
Gordon and his team deliver reliably fast service with genuine problem-solving. Reviewers consistently praise competitive pricing, clear communication from technicians like Ryan, and honest diagnostics that often avoid costly replacements. HRW installs reverse cycle and evaporative ducted systems, wall splits, and handles repairs and maintenance across Perth. They're Hitachi dealers backed by 30+ years in the trade. No reviewer complaints appear across 23 five-star reviews.
Last updated 2026-09-05