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Don Air

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 15 Google reviews · How we rank ›

3.5(15) 51 low data composite score See reviews on Google ✓ Google-verified
New AC InstallationAC Repair & ServicingAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning Store
Don Air
Services
New AC Installation, AC Repair & Servicing, Air Conditioning Contractor
Reviews
15

What recent reviews say

Davis earns consistent praise for fast response times and willingness to attend emergencies outside hours, with several customers naming him directly for professionalism and knowledge. However, a quarter of reviewers cite serious issues: vague quoting leading to surprise final bills, repeated late arrivals, extended parts delays, and disputed diagnostics, leaving some customers significantly out of pocket or without cooling during summer.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: No clear recent shift. Praise and complaints span the full 9-year review history, though the most recent reviews (within 2 years) include both a five-star emergency response and a two-star pricing dispute.

Praised for
  • Quick response and prompt arrival
  • Davis described as professional and knowledgeable
  • Willingness to work outside standard hours during emergencies
  • Thorough, efficient repairs and installations
Watch-outs
  • Hidden costs and vague pricing between quote and final bill
  • Missed appointments and late arrivals
  • Parts sourcing delays leaving customers without AC
  • Questionable diagnostics and overcharging for brief attendance
punctualquick-turnaroundprofessional-technicianspoor-communicationoverpricedmissed-appointments
Best for: Customers seeking emergency AC repair willing to confirm pricing in writing before work starts.
Think twice if: You need certainty on final cost upfront or cannot tolerate late arrivals; previous customers have faced $165+ diagnostic bills and surprise bills well above quoted amounts.

Strengths

  • Emergency response outside standard hours
  • Direct technician (Davis) with long customer history
  • Efficient repairs and installations when service is smooth

Worth knowing

  • Technician Davis named in multiple reviews across a 9-year span
  • Call-out charges of $165 for brief diagnostics noted in at least one case
  • One customer reported 8-week parts delay while another sourced and installed replacement in 4 days
  • Several customers report late arrival (35 minutes past scheduled time noted)
  • Works in high-temperature conditions (roof spaces cited at 55C)

What reviews say by service

AC Repair & Servicing
Fast repairs praised when completed, but pricing surprises and long parts delays reported.
New AC Installation
Efficient unit removal and installation noted, though rare reviews detail this service.

How it compares

  • Rated 3.5 against a 4.65 average across the 181 ac repair & servicing businesses listed here.
  • Has more Google reviews than 45% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 48
Review volume 52
Review recency 25
Review sentiment 49
Profile completeness 75
Verification 0

Rating breakdown

5
9
4
0
3
0
2
1
1
5

Common questions

Does Don Air attend after-hours during heat waves?
Yes. At least one customer reports Davis responded and completed a repair after hours during a heat emergency.
What should I confirm before Don Air starts work?
Get a fixed quote in writing specifying all costs, not an estimate. Reviewers caught out by surprise bills have reported the distinction was not clearly explained upfront.

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Last updated 2026-08-05