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Ford & Doonan Air Conditioning Joondalup

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 70 Google reviews · How we rank ›

4.8(70) 83 composite score See reviews on Google ✓ Google-verified
New AC InstallationAC Repair & ServicingAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning Store
Ford & Doonan Air Conditioning Joondalup
Services
New AC Installation, AC Repair & Servicing, Air Conditioning Contractor
Reviews
70

What recent reviews say

Installation teams arrive on time, work cleanly, and complete jobs in a day, often removing old systems and tidying up. Staff at quote stage (Lewis named repeatedly) explain options clearly without being pushy, though one 1-star review describes a botched drain install that took 6 months to fix and inadequate follow-up servicing.

Praised for
  • punctual, clean installation teams
  • clear quoting with no hidden costs
  • knowledgeable, customer-focused sales staff
  • professional workmanship on ducted system conversions
  • responsive to follow-up issues
Watch-outs
  • faulty drain installation causing ceiling collapse
  • incomplete annual service inspections
  • poor follow-up after major defect
punctualskilled-installersclean-workmanshipknowledgeable-advicehonest-quotingprofessional-techniciansresponsive-communication
Best for: Homeowners upgrading from evaporative to reverse cycle or installing ducted air conditioning for the first time.
Think twice if: Faulty drain installation led to major structural damage in one case; annual servicing quality varies and may not include roof space inspection.

Strengths

  • named technicians (Carl, Alex, Chris, Lewis) praised for friendliness and skill
  • same-day installation common on ducted systems
  • no-mess cleanup standard across jobs
  • knowledgeable guidance on system operation at handover

Worth knowing

  • Lewis provides quotes and is named in multiple reviews for clear, transparent advice
  • Carl, Alex, and Chris named as installation team leaders who arrive early and finish same-day on ducted installs
  • One review reports drain tray plumbed incorrectly, causing ceiling collapse requiring 6 months to rectify
  • Annual service visit in same case did not enter roof space; technician claimed back injury prevented roof access
  • Follow-up repair after installation issue completed next day in another case

What reviews say by service

New AC Installation
Same-day ducted and reverse cycle installs praised for punctuality, tidiness, and quality; one review flagged faulty drain installation.
AC Repair & Servicing
One review described incomplete annual service (roof space not inspected); follow-up repair after installation defect was responsive.
Ducted Air Conditioning
Conversion from evaporative to reverse cycle ducted systems consistently praised; high standard of workmanship and cleanup noted across reviews.

How it compares

  • Rated 4.8 against a 4.65 average across the 181 ac repair & servicing businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 84
Review volume 80
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
63
4
4
3
0
2
1
1
2

Common questions

How long does a new ducted air conditioning install take?
Most reviews report same-day completion, with teams arriving early (7am in one case) and finishing by mid-afternoon.
Will my home be left clean after installation?
Yes, multiple reviews note teams vacuum floors, remove all rubbish, and tidy up at the end of each job.
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Last updated 2026-08-05