Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.
Most jobs finish on time with staff who listen and explain their work clearly. The install and service teams leave spaces spotless and handle scheduling changes without pushback. A recent complaint about payment upfront and a no-call delay stands against 15 five-star reviews praising workmanship, communication, and individual technicians by name.
Reviewers consistently mention staff members-Eamonn, Chris, Tim, Tom, Nathan, Olivia, Abbie, Shane-suggesting strong accountability. Reverse-cycle and split-system installs draw the most specific praise. One reviewer noted the $320 annual service fee as steep; another wanted upfront payment dropped.
Most customers praise Sparks and Security for on-time, clean installations delivered by polite, knowledgeable technicians with competitive pricing. One significant complaint detailed waste left behind, an undersized replacement unit that failed to cool effectively, and no follow-up for warranty servicing, though 15 of 16 reviews are five-star.
Across 85 reviews with a perfect 5-star average, Willex Electrical's work is defined by punctuality, honesty about costs, and meticulous job sites. Cormac and his team stand out for answering questions quickly, turning up when promised, and handling tasks from EV chargers to air conditioning with equal care. Reviewers consistently praise the tidiness of installations, especially compared to competitors. The business excels at managing customer expectations upfront-no surprise charges, clear advice on which equipment suits you, and clean-up when done. Air conditioning installations get mentioned alongside EV charger work, though reviews focus heavily on the latter.
Every recent review is five stars, praising the crew for tidiness, punctuality, and transparent quoting. Repeat customers return because follow-up is fast, the office keeps schedules organized, and technicians like James and Alfonso leave homes spotless and confirm work before starting. The business installs split systems and handles commercial electrical alongside residential jobs. Their website lists service across eight Perth suburbs (Armadale to Cockburn). No negative patterns emerged across 18 recent reviews-timing, cleanliness, and respect for properties are consistent strengths.
Last updated 2026-09-05