Perth Air Guide
Menu
Request a quote

I.C.Cool Refrigeration, Mechanical & Electrical Services

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 48 Google reviews · How we rank ›

4.1(48) 69 composite score See reviews on Google ✓ Google-verified
24/7 Emergency CalloutSplit System Air ConditioningDucted Air ConditioningNew AC InstallationAC Repair & ServicingAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning StoreEnergy Efficient / Green Systems
I.C.Cool Refrigeration, Mechanical & Electrical Services
Services
24/7 Emergency Callout, Split System Air Conditioning, Ducted Air Conditioning
Reviews
48
Ranking
#69 in 24/7 Emergency Callout
Best for
Homeowners wanting a straightforward split or ducted air con install with friendly communication and fair quotes.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What recent reviews say

Most reviewers report smooth, friendly service from front desk through installation. Darren, Paul, Jodie, and the team are named repeatedly for professionalism, politeness, and clear communication. Installations in difficult locations (stilts, no external walls) and multi-unit jobs are handled well. Pricing is called fair and competitive. A handful of older complaints flag deposit disputes and finishing work left incomplete, but these are far outweighed by five-star accounts of tidy, timely work.

Praised for
  • friendly and personable staff
  • knowledgeable explanations
  • clean workmanship
  • punctual and efficient
  • fair pricing
Watch-outs
  • deposit refund issues
  • workmanship gaps (holes left in eaves)
  • job refusal over stock availability
punctualskilled-installersclean-workmanshipresponsive-communicationprofessional-technicianstidy-ductworkhonest-quotingfair-pricing
Best for: Homeowners wanting a straightforward split or ducted air con install with friendly communication and fair quotes.
Think twice if: A small number of older reviews mention deposit disputes and incomplete finishing work (holes in eaves). The business has operated since 2009 and holds Australian Refrigeration Council and Electrical Contractor certifications.

Where this business shines

  • named technicians (Darren, Paul) praised for skill and friendliness
  • front desk staff (Jodie, Nicki) actively coordinate around customer schedules
  • handles complex or difficult installations without complaint
  • fair pricing noted across multiple reviews

Worth knowing

  • Darren and Paul named as installers in multiple positive recent reviews
  • Jodie and Nicki named as front desk staff for coordination and customer support
  • Worked on difficult installations: stilts, no external walls, 40-degree day in Chittering
  • Multi-unit jobs completed within a week
  • One complaint (a year old) flags $400 deposit refused and communication breakdown; another (2 years old) notes $900+ install left a hole in eaves

What reviews say by service

Split System Air Conditioning
Multiple recent reviews praise friendly, efficient installation with clear explanation of options and attention to tidiness.
Ducted Air Conditioning
Positive feedback on installation process and team communication; limited detailed review mentions.
New AC Installation
Consistently praised for punctuality, professionalism, and clean workmanship; handles complex sites well.
24/7 Emergency Callout
One review mentions willingness to work on high-temperature days; limited specific evidence for emergency service.
AC Repair & Servicing
No clear review evidence for repair-specific work.

How it compares

  • Rated 4.1 against a 4.76 average across the 101 24/7 emergency callout businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 53
Review volume 73
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 30

Rating breakdown

5
37
4
0
3
0
2
1
1
10

Common questions

Do they travel outside Perth?
Yes, reviewers mention installations in Northam and Chittering. Their website states they serve Perth metropolitan and Western Australia.
Can they handle tricky installations?
Yes. One review describes a job on stilts with no external walls on a 40-degree day; the team adapted and completed it without complaint.
Who will contact me before the visit?
Jodie or the admin team will call to give you an arrival update on the day, based on recent review accounts.
Request a quote

Similar air conditioning contractor nearby

Ceemacs Electrical and Commercial Maintenance
51 low data

Ceemacs Electrical and Commercial Maintenance

5.0(7)✓ Google-verified

All seven reviews are five-star, praising Adam and his team for prompt, professional service and fair pricing. Work quality, reliability, and honest quoting stand out. Limited recent evidence: reviews span seven to eight years ago.

New AC InstallationAC Repair & ServicingCommercial & Industrial HVAC
View profile
Direct Electrics
50 low data

Direct Electrics

3.7(6)✓ Google-verified

Five-star reviewers praise prompt, honest service and fair prices; repeat customers report professional installations and quick responses. One-star reviews cite poor communication and incomplete quotations, leaving customers to discover costs or problems after booking.

Split System Air ConditioningDucted Air ConditioningAir Conditioning System Supplier
View profile
Air Conditioning WA.
25 low data

Air Conditioning WA.

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Air Conditioning System SupplierNew AC InstallationAC Repair & Servicing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-05