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IMR West Air Conditioning and Electrical

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 44 Google reviews · How we rank ›

5.0(44) 83 composite score See reviews on Google ✓ Google-verified
24/7 Emergency CalloutEnergy Efficient / Green SystemsSplit System Air ConditioningDucted Air ConditioningNew AC InstallationAir Conditioning ContractorAC Repair & ServicingAir Conditioning System SupplierAir Conditioning StoreCommercial & Industrial HVAC
IMR West Air Conditioning and Electrical
Services
24/7 Emergency Callout, Energy Efficient / Green Systems, Split System Air Conditioning
Reviews
44
Ranking
#37 in 24/7 Emergency Callout
Best for
Homeowners needing honest advice on difficult installs and customers who value seeing work progress firsthand.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What recent reviews say

Josh and his team have earned consistent five-star reviews for ten-plus years by combining competitive pricing with meticulous installation work on split systems, ducted reverse cycle units, and repairs. Customers highlight the owner's transparency in quoting, his crew's professionalism and punctuality, and a "nothing is too much trouble" approach that includes cleaning, honest advice on placement, and fixing poor work left by other contractors.

Multiple reviewers credit clear communication from the office (Claire mentioned by name) and a willingness to adjust pricing when the actual job required less than estimated. Difficult builds and older homes with wiring complexities are handled without shortcuts. The business also handles evaporative-to-reverse-cycle conversions and electrical work alongside air conditioning, and attracts repeat customers and job-site referrals.

Praised for
  • Owner Josh recognized by name and reputation
  • Transparent pricing and honest quoting
  • Punctual arrival and respectful crew
  • Thorough workmanship and clean job sites
  • Strong communication and customer listening
punctualfair-pricingskilled-installersclean-workmanshipresponsive-communicationhonest-quotingprofessional-techniciansquick-turnaround
Best for: Homeowners needing honest advice on difficult installs and customers who value seeing work progress firsthand.

Where this business shines

  • Owner Josh leads all major jobs with 10+ years reputation
  • Transparent pricing; refunds if scope reduces
  • Handles difficult builds and corrects prior poor work
  • Full service: AC, electrical, maintenance, commercial

Worth knowing

  • Owner Josh leads installs; apprentices Jordan and Myles named
  • Office staff Claire manages communication and updates
  • Handles evaporative-to-reverse-cycle conversions
  • Deep-cleans and restores old units alongside new installs
  • Removes and corrects poor work from other contractors
  • Has served some customers for 10+ years
  • Works late in rain to complete difficult jobs

What reviews say by service

Split System Air Conditioning
Wall-mounted and high-level units installed neatly; handles difficult properties without shortcuts
Ducted Air Conditioning
Reverse cycle conversions completed on time and budget, including homes with historical wiring
AC Repair & Servicing
Faults repaired in exceptional time; old units deep-cleaned and restored to working order
New AC Installation
Punctual crew leaves job sites immaculate; adjusts placement to customer preference
Energy Efficient / Green Systems
Reverse cycle systems advised and installed; old evaporative systems replaced with efficient alternatives

How it compares

  • Rated 5 against a 4.76 average across the 101 24/7 emergency callout businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 92
Review volume 72
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
44
4
0
3
0
2
0
1
0

Common questions

Do you handle difficult or unusual properties?
Yes. Reviewers praise Josh for solving complex wiring and build issues, including older homes and properties where previous work was poor, working through obstacles diligently and respectfully.
What happens if the repair costs less than quoted?
Josh has reduced final invoices when the actual work required less than estimated, per multiple customer reviews.
Do you clean up after installation?
Yes. Several reviews confirm the team leaves no rubbish behind and leaves job sites immaculate.
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Last updated 2026-09-05