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Professional Cooling Solutions

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 56 Google reviews · How we rank ›

4.3(56) 68 composite score See reviews on Google ✓ Google-verified
New AC InstallationAC Repair & Servicing24/7 Emergency CalloutAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning Store
Professional Cooling Solutions
Services
New AC Installation, AC Repair & Servicing, 24/7 Emergency Callout
Reviews
56

What recent reviews say

Boyd and his team deliver strong service on routine maintenance and emergency repairs, with consistent praise for quick response, fair rates, and tidy work. However, a recent complaint about a $4000 repair that failed to fix the issue and no refund available is serious; a separate older complaint also mentions rudeness. Most reviewers trust him, but the track record on complex repairs shows gaps.

Praised for
  • punctual and responsive
  • fair pricing
  • thorough diagnostics and advice
  • clean workmanship
  • handles emergency calls well
Watch-outs
  • work did not solve the problem
  • refused refund on failed repair
  • rude customer service reported
punctualfair-pricingskilled-installersclean-workmanshipresponsive-communicationknowledgeable-advicetidy-ductwork
Best for: homeowners and businesses needing routine air con maintenance and emergency callouts in Perth
Think twice if: you have a complex repair that demands a fixed-price guarantee; recent reviews show a $4000 repair that did not solve the problem and was not refunded

Strengths

  • 24-hour emergency response
  • fair pricing
  • licensed and insured
  • Daikin specialist partner

Worth knowing

  • Boyd is the named technician across most reviews
  • replaced fan motor during heatwave for customer with infant
  • chemical bag clean and filter clean praised as noticeably improving performance
  • completed work on old tin roofs in hot conditions
  • sends updates on parts waiting times

What reviews say by service

AC Repair & Servicing
routine repair and maintenance praised, but one recent $4000 repair failed to solve the problem and was not refunded
24/7 Emergency Callout
fast response on short notice during heatwaves and after hours; found space in schedule for customer with infant
New AC Installation
replacements and new installs completed on difficult sites (old tin roofs, second-storey units); clean finish and fair pricing noted

How it compares

  • Rated 4.3 against a 4.67 average across the 261 new ac installation businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 60
Review volume 76
Review recency 100
Review sentiment 53
Profile completeness 75
Verification 30

Rating breakdown

5
45
4
1
3
0
2
1
1
9

Common questions

Does Boyd come out for emergency repairs?
Yes. Reviewers report he arrives within two hours and has prioritised emergency calls, such as fixing an evaporative cooler during a heatwave for a customer with an infant.
What does a service include?
Chemical bag clean and filter clean are mentioned as standard; he also provides advice on unit condition and maintenance to improve longevity.
Will he install or service older units?
Yes. Reviewers mention he serviced older air conditioners and reverse cycle systems, and has replaced evaporative units on old tin roofs.
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Last updated 2026-08-05