48 low data
Quality Air Duct Supplies
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
New AC InstallationAir Conditioning ContractorAir Conditioning System Supplier
Split Air & Electrical
Split System Air ConditioningNew AC InstallationAir Conditioning ContractorAC Repair & ServicingAir Conditioning System SupplierAir Conditioning Store
- Location
- Bellevue
- Services
- Split System Air Conditioning, New AC Installation, Air Conditioning Contractor
- Reviews
- 33
- Ranking
- #148 in Split System Air Conditioning
- Best for
- homeowners needing urgent split system installation or repair during hot weather
Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.
What recent reviews say
Most customers praise fast turnaround and skilled installation by Adam and Vince, with emergency bookings during heat waves and clean workmanship. However, recent complaints highlight gaps between advertised maintenance services and what was actually performed, and poor communication about equipment compatibility before technicians arrive. The business acknowledged misleading web copy but it remains uncorrected.
Split Air & Electrical handles Mitsubishi Electric systems across Perth metro and Hills suburbs. Prices are noted as reasonable by satisfied clients. The 4.1 rating masks a sharp split: 76% five-star reviews versus sustained complaints about false advertising and scheduling missteps.
Recent shift: The business has declined on transparency: a customer complained two months ago (around late July 2025) that misleading service advertising remained on the website despite the company's acknowledgement. This suggests unresolved communication issues with no follow-through on promised corrections.
Praised for
- quick response and emergency availability
- clean professional installation
- experienced technicians (Adam and Vince named repeatedly)
- honest pricing
- friendly and approachable communication
Watch-outs
- misleading service advertising not corrected
- poor pre-appointment communication on brand compatibility
- call-out fee charged for preventable visit
- inconsistent service delivery against description
quick-turnaroundprofessional-techniciansclean-workmanshipfair-pricingresponsive-communicationpoor-communicationhonest-quotingmissed-appointments
Best for: homeowners needing urgent split system installation or repair during hot weather
Think twice if: call ahead to confirm the business services your specific air conditioner brand, and clarify exactly what maintenance tasks are included before booking a service
Where this business shines
- Mitsubishi Electric diamond dealers
- emergency availability during summer heat waves
- named technicians Adam and Vince with strong track record
- same-day or next-day booking in peak season
Worth knowing
- Adam and Vince are the named technicians praised for installations and repairs across multiple reviews spanning years
- Mitsubishi Electric 7.1kW AP Series mentioned as successfully installed
- Service maintenance advertised on website to include refrigerant pressure checks and amp draws, but one recent customer found only filter cleaning was performed; company acknowledged misleading description but has not updated website as of late September 2025
- R22 refrigerant limitations mentioned in one 2022 repair callout that charged $88
What reviews say by service
- Split System Air Conditioning
- installation praised as clean and professional; units remain trouble-free years later
- New AC Installation
- fast turnaround and emergency bookings during summer; three units installed without issues over two years
- AC Repair & Servicing
- responsive emergency repair booked immediately in peak season; however service content did not match advertised description in recent case, and poor pre-call communication on brand compatibility
How it compares
- Rated 4.1 against a 4.66 average across the 293 ac repair & servicing businesses listed here.
- Has more Google reviews than 62% of the businesses in this directory.
What earned this score?
Ranking Method Star rating 56
Review volume 66
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
25
4
0
3
0
2
1
1
7
Common questions
- Can they service my brand of air conditioner?
- Not all brands. The business specializes in Mitsubishi Electric. One 2022 review reports being turned away for a Hisense unit despite making an appointment. Call ahead with your model and brand to confirm before booking.
- How quickly can they come out during hot weather?
- One summer customer was booked in the same day after their initial call when a technician had not answered the phone. Most peak-season appointments are within days rather than weeks, though wait times vary.
- What is included in an air conditioner service?
- The website lists refrigerant pressure checks, amp draws, and electrical connection tightening as part of maintenance. However, one recent customer found their service consisted only of filter cleaning. Ask what specific tasks are included before booking to avoid confusion.
Similar air conditioning contractor nearby
82
Ford & Doonan Air Conditioning Midland
4.6(95)✓ Google-verified
Reviewers consistently praise the team for professionalism, punctuality, and clean installation work. Michael, Tegan, Matt, Mark, Seth, Dan and other named staff handle quotation, design, and servicing with clear communication and genuine care. Warranty support is responsive even years after install. One significant complaint: a customer was refused a service call outside their stated area, despite F&D having installed the unit a year prior without flagging the restriction. Most other reviews report installations of ducted Panasonic and Daikin systems, conversions from evaporative to reverse cycle, and split system replacements completed on schedule with thorough site cleanup.
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Reviewers report solid installations and repairs with clean workmanship and reliable scheduling. Staff including Tom and Callum are named for attentiveness. One complaint flags deceptive or slow service, though detail is limited.
Air Conditioning System SupplierNew AC InstallationAC Repair & Servicing