Perth Air Guide
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Split Air & Electrical

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 33 Google reviews · How we rank ›

4.1(33) 68 composite score See reviews on Google ✓ Google-verified
Split System Air ConditioningNew AC InstallationAC Repair & ServicingAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning Store
Split Air & Electrical
Services
Split System Air Conditioning, New AC Installation, AC Repair & Servicing
Reviews
33

What recent reviews say

Most customers praise fast turnaround and skilled installation by Adam and Vince, with emergency bookings during heat waves and clean workmanship. However, recent complaints highlight gaps between advertised maintenance services and what was actually performed, and poor communication about equipment compatibility before technicians arrive. The business acknowledged misleading web copy but it remains uncorrected.

Split Air & Electrical handles Mitsubishi Electric systems across Perth metro and Hills suburbs. Prices are noted as reasonable by satisfied clients. The 4.1 rating masks a sharp split: 76% five-star reviews versus sustained complaints about false advertising and scheduling missteps.

Recent shift: The business has declined on transparency: a customer complained two months ago (around late July 2025) that misleading service advertising remained on the website despite the company's acknowledgement. This suggests unresolved communication issues with no follow-through on promised corrections.

Praised for
  • quick response and emergency availability
  • clean professional installation
  • experienced technicians (Adam and Vince named repeatedly)
  • honest pricing
  • friendly and approachable communication
Watch-outs
  • misleading service advertising not corrected
  • poor pre-appointment communication on brand compatibility
  • call-out fee charged for preventable visit
  • inconsistent service delivery against description
quick-turnaroundprofessional-techniciansclean-workmanshipfair-pricingresponsive-communicationpoor-communicationhonest-quotingmissed-appointments
Best for: homeowners needing urgent split system installation or repair during hot weather
Think twice if: call ahead to confirm the business services your specific air conditioner brand, and clarify exactly what maintenance tasks are included before booking a service

Strengths

  • Mitsubishi Electric diamond dealers
  • emergency availability during summer heat waves
  • named technicians Adam and Vince with strong track record
  • same-day or next-day booking in peak season

Worth knowing

  • Adam and Vince are the named technicians praised for installations and repairs across multiple reviews spanning years
  • Mitsubishi Electric 7.1kW AP Series mentioned as successfully installed
  • Service maintenance advertised on website to include refrigerant pressure checks and amp draws, but one recent customer found only filter cleaning was performed; company acknowledged misleading description but has not updated website as of late September 2025
  • R22 refrigerant limitations mentioned in one 2022 repair callout that charged $88

What reviews say by service

Split System Air Conditioning
installation praised as clean and professional; units remain trouble-free years later
New AC Installation
fast turnaround and emergency bookings during summer; three units installed without issues over two years
AC Repair & Servicing
responsive emergency repair booked immediately in peak season; however service content did not match advertised description in recent case, and poor pre-call communication on brand compatibility

How it compares

  • Rated 4.1 against a 4.65 average across the 181 ac repair & servicing businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 56
Review volume 66
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
25
4
0
3
0
2
1
1
7

Common questions

Can they service my brand of air conditioner?
Not all brands. The business specializes in Mitsubishi Electric. One 2022 review reports being turned away for a Hisense unit despite making an appointment. Call ahead with your model and brand to confirm before booking.
How quickly can they come out during hot weather?
One summer customer was booked in the same day after their initial call when a technician had not answered the phone. Most peak-season appointments are within days rather than weeks, though wait times vary.
What is included in an air conditioner service?
The website lists refrigerant pressure checks, amp draws, and electrical connection tightening as part of maintenance. However, one recent customer found their service consisted only of filter cleaning. Ask what specific tasks are included before booking to avoid confusion.

Similar air conditioning contractor nearby

Ford & Doonan Air Conditioning Midland
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Ford & Doonan Air Conditioning Midland

4.6(93)✓ Google-verified

Installation and repair work happens on schedule with staff who know their job. Michael, Mark, Tegan, Matt, Seth, and Dan are named repeatedly for friendly, efficient handling from quote through handover. Systems run quietly (one reviewer noted heating used less than two standard heaters), and sites get cleaned thoroughly. One unhappy customer bought install but later was refused warranty service for living outside their stated area, though this boundary was not mentioned at sale. The business stocks quality units (Daikin, Panasonic) and handles ducted, split, and three-phase commercial systems. They serve suburbs from Midland to Mandurah on their website's list. Warranty follow-up is prompt when customers stay within service zones. Pricing sits above the cheapest quote but reviewers understand the trade-off.

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Midland Solar and Air
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Midland Solar and Air

4.7(12)

Reviewers report solid installations and repairs with clean workmanship and reliable scheduling. Staff including Tom and Callum are named for attentiveness. One complaint flags deceptive or slow service, though detail is limited.

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Ambience Air Conditioning Midland
69

Ambience Air Conditioning Midland

4.1(77)✓ Google-verified

Most jobs finish on time and clean, with installers who explain systems well and address questions. A vocal minority report serious issues: incorrect vent cuts, poor ductwork angles, inadequate dust protection, and months of unanswered contact trying to recover costs or resolve post-installation problems.

New AC InstallationDucted Air ConditioningSplit System Air Conditioning

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Last updated 2026-08-05