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Steven Murphy Electrical

Updated 2026-10-05 · 3,101 reviewed · 394 listed · Scored from 192 Google reviews · How we rank ›

4.3(192) 83 composite score See reviews on Google ✓ Google-verified
New AC InstallationDucted Air ConditioningAC Repair & Servicing24/7 Emergency CalloutAir Conditioning System SupplierAir Conditioning ContractorSplit System Air ConditioningAir Conditioning StoreCommercial & Industrial HVACEnergy Efficient / Green Systems
Steven Murphy Electrical
Location
Jolimont
Services
New AC Installation, Ducted Air Conditioning, AC Repair & Servicing
Reviews
192
Ranking
#89 in New AC Installation
Best for
Households needing reliable long-term air conditioning and electrical contractor they can call for emergencies.

Core details are sourced from this business's Google Business Profile (checked 2026-10-05). Website-sourced details were fetched 2026-10-05.

What recent reviews say

Fast, honest service that keeps customers coming back. Steven Murphy Electrical handles everything from emergency meter repairs to routine ducted aircon work with staff who show up on time, communicate clearly, and often throw in extras without being asked.

Reviewers praise technicians like Ben (refrigeration) and Kevin for knowledge and follow-through, and note the admin team responds promptly to quotes. Work is clean, pricing undercuts quotes regularly, and the company has earned loyalty over 15+ years from households that trust them with everything from split systems to NBN drops.

Praised for
  • punctual arrival and responsiveness
  • professional team with strong workmanship
  • fair pricing and honest quoting
  • friendly, personable staff
  • goes above and beyond for customers
punctualfair-pricingskilled-installersclean-workmanshipresponsive-communicationprofessional-techniciansknowledgeable-advicehonest-quoting
Best for: Households needing reliable long-term air conditioning and electrical contractor they can call for emergencies.

Where this business shines

  • Rapid emergency response (Sunday callouts, urgent same-day fixes)
  • Named technicians trusted over multiple jobs (Ben, Kevin, James, Tom, Peter, Lily)
  • Fair pricing consistently beats quotes
  • Honest advice, often recommends low-cost fixes over expensive replacements

Worth knowing

  • Ben (refrigeration/AC technician) named in multiple reviews for knowledge, honesty, and effort
  • Kevin and Dan praised for on-time, clean work
  • James M and Tom noted for professionalism and communication
  • Admin team responds to weekend quotes and quotes
  • Company maintains communication via 10-minute heads-up calls before arrival
  • Over 15-year relationship continuity mentioned by at least one customer
  • Emergency meter box repair completed same-day in 2+ hours after fire department attendance
  • Low-cost AC fixes recommended over replacements

What reviews say by service

AC Repair & Servicing
Ben diagnosed and fixed reverse-cycle ducted system same day, presented options with pricing, customer now committed to using the business
New AC Installation
Split-system installation praised for quality and reliability
24/7 Emergency Callout
Sunday emergency AC callout answered and diagnosed next day; emergency meter box repair completed same-day despite heavy workload
Ducted Air Conditioning
Reverse-cycle ducted aircon repair diagnosed and presented with cost options; heating fan replacement completed professionally

How it compares

  • Rated 4.3 against a 4.64 average across the 340 new ac installation businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 56
Review volume 99
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
152
4
2
3
4
2
2
1
32

Common questions

Can they respond to air conditioning emergencies outside normal hours?
Yes. They answer emergency calls on Sundays and arrange next-day visits, and also handle same-day urgent repairs if workload permits.
Do they work on ducted reverse-cycle systems?
Yes. Reviewers mention diagnosis, repair, and new installation of reverse-cycle ducted air conditioning.
What happens if they quote higher than expected?
Multiple reviewers report final cost came in lower than the quote; the business also recommends low-cost fixes over expensive replacements when appropriate.
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Last updated 2026-10-05