Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.
Tempo shows consistent excellence across commercial refrigeration and air conditioning work. Customers report being served within hours, often same-day, with Barry diagnosing and fixing issues on the first visit. His technical depth and willingness to explain options without upselling stand out; staff handle scheduling and follow-up smoothly.
The team works around business hours to avoid downtime, and pricing is repeatedly called fair for emergency weekend callouts. They maintain coolrooms, walk-in freezers, and commercial fridges for hospitality and sports venues across Perth, with a track record of fixing problems other companies couldn't solve.
One review on file documents a same-day emergency repair on a hot day, with a technician described as friendly and helpful. Evidence is limited and dated, but points to quick response and good customer rapport.
Customers consistently report being well-guided through complex air conditioning choices by named sales staff like Tiffany, Troy, and Bruce, who explain options without pressure and work within budget. Installation teams arrive punctually, finish faster than quoted, remove all debris, and earn praise for professionalism and finishing quality; a three-year follow-up showed Troy responding the same day to a post-warranty inquiry and arranging a same-morning replacement. \n\nThe business serves residential new builds, ducted system replacements, and evaporative-to-reverse-cycle conversions across the Perth metro area. Reviewers highlight a culture where technicians like Shaun, Kai, and Marjo diagnose honestly (one customer saved thousands when Marjo found the actual fault instead of pushing an unnecessary motor replacement), walk through system setup after finishing, and staff reach out with troubleshooting even on frivolous questions.
Airforce consistently delivers smooth, professional new installations with transparent quotes and efficient crews who know their systems. Field staff (Paul, Jordan, Lucas, Marcus) earn repeated praise for courtesy, expertise, and genuine care. Servicing is less reliable: one customer paid $185 for a 30-second site visit that advanced nothing, and another faced a $20,000 installation with misplaced vents and conflicting blame. Most installers work cleanly and on time, often resolving complications like electrical failures same-day. Post-install support usually includes handover training. Where gaps emerge, they centre on job briefing (techs arriving unprepared) and accountability when plans change mid-work.
Last updated 2026-09-05