Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-09-05.
All 12 rated reviews are five-star. Customers praise the teams for professionalism, quick turnaround on site visits and installation, and leaving homes spotless after work. Sheldon and the crew handle tricky ducted and split system installs that other contractors have declined.
Based on limited recent reviews, so treat this as low-confidence.
All three reviews are five-star. Customers report straightforward pricing with no surprises, quick turnaround, and direct access to the owners. Limited evidence of air-conditioning work specifically.
Slater Air delivers strong installation work when things go smoothly, with customers praising technicians like Damon and Ben, clean workmanship, and modern equipment like Actron Air systems. But the business struggles with inconsistency: response times drag (weeks for quotes), some staff act unprofessionally on site, and ongoing service issues surface after install. The gap between five-star and one-star reviews suggests customer experience depends heavily on which technician and which team member answers the phone.
Installations and repairs run like clockwork here. Clients describe quick callbacks, technicians who show up on time and know their systems, and tidy finished work. Communication from the office through to the job site is consistent, with staff explaining problems plainly and sticking to fair pricing. Reverse cycle splits and ducted systems are their bread and butter; the team has moved repeat customers and handled everything from new installs to keeping 20-year-old units running. Every review touches on professionalism, but what stands out is speed. One customer was on-site with a technician within 90 minutes of finalising a quote. Another waited 21 hours to leave five stars. Staff names appear often (Brendan, Daniel, David, Mitch, Xavier, Michael, Crystal, Madi), which suggests stability and accountability. The work is clean, the explanations are straight, and people come back.
Last updated 2026-09-05