
Ford & Doonan Air Conditioning Canning Vale
Ford & Doonan earn consistent praise for responsive sales consultants who guide customers through design options, and installation crews who arrive on time, work cleanly, and explain systems clearly. Service staff (Chad, Kaz) are noted for thorough work and detailed reporting. Weakness appears in post-installation problem resolution: two customers hit obstacles (ductwork over a manhole, higher-than-expected power bills) and found the company slow to compensate or inflexible in its final offer. Named staff include Tom Manion (sales/consultation), Marc, Chad, Kaz, Eleonor (coordination), Bruce, Josh, and Steve (after-sales). The company installs Panasonic and reverse-cycle units with smart zoning (Advantage Air, MyAir). Most jobs completed on time or within three weeks; one installation took a full day (7am to 3pm). Dust during ducted installs is substantial.

