Perth Air Guide
Menu
Request a quote

Ford & Doonan Air Conditioning Canning Vale

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 316 Google reviews · How we rank ›

4.8(316) 86 composite score See reviews on Google ✓ Google-verified
New AC InstallationAC Repair & ServicingDucted Air ConditioningCommercial & Industrial HVACAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning Store
Ford & Doonan Air Conditioning Canning Vale
Services
New AC Installation, AC Repair & Servicing, Ducted Air Conditioning
Reviews
316

What recent reviews say

Ford & Doonan earn consistent praise for responsive sales consultants who guide customers through design options, and installation crews who arrive on time, work cleanly, and explain systems clearly. Service staff (Chad, Kaz) are noted for thorough work and detailed reporting. Weakness appears in post-installation problem resolution: two customers hit obstacles (ductwork over a manhole, higher-than-expected power bills) and found the company slow to compensate or inflexible in its final offer.

Named staff include Tom Manion (sales/consultation), Marc, Chad, Kaz, Eleonor (coordination), Bruce, Josh, and Steve (after-sales). The company installs Panasonic and reverse-cycle units with smart zoning (Advantage Air, MyAir). Most jobs completed on time or within three weeks; one installation took a full day (7am to 3pm). Dust during ducted installs is substantial.

Praised for
  • responsive sales team (Tom, Marc mentioned by name)
  • professional, punctual installation crews
  • thorough servicing and detailed post-visit reporting
  • knowledgeable advice on zoning and system setup
  • clean workmanship and efficient site management
Watch-outs
  • ductwork placement error (manhole obstruction); took a week to resolve
  • uncapped duct discovered post-first-stage install
  • poor after-sales goodwill handling when electricity costs spiked
  • refused second-stage work after customer asked for adjustment
professional-technicianspunctualresponsive-communicationknowledgeable-adviceclean-workmanshipskilled-installersquick-turnaround
Best for: Homeowners in southern Perth who want responsive consultation, smart-zoned ducted systems, and clean installation work.
Think twice if: Customers concerned about post-installation support or expecting goodwill adjustments if problems emerge; the company appears reluctant to negotiate after contract is signed.

Strengths

  • named sales consultant (Tom Manion) available for quick on-site quotes
  • fast turnaround from enquiry to installation (three weeks reported)
  • smart zoning systems (Advantage Air, MyAir) with detailed design drawings
  • next-day service callback if system fails post-install

Worth knowing

  • Tom Manion named for sales and consultation; Chad, Kaz, and Eleonor for service/coordination
  • Artick Number AU37131 (certification claim)
  • Smart zoning offered via Advantage Air and MyAir systems
  • Panasonic and reverse-cycle units installed; detailed service reports and invoices sent to customers
  • Installation crews work 7am to 3pm+ on full ducted jobs
  • Substantial fine dust during ducted installation; companies acknowledge this in planning

What reviews say by service

New AC Installation
Praised for punctuality and clean work; two installations delayed by design oversights (manhole routing, uncapped duct) requiring post-job fixes.
AC Repair & Servicing
One next-day callback for a non-cooling unit after install; regular servicing praised for thoroughness and detailed reporting.
Ducted Air Conditioning
Core strength: responsive design consultation with colour-coded zone drawings, professional crew, and fast turnaround from quote to completion.
Split System Air Conditioning
Servicing of split systems praised; one installation mentioned alongside ducted work but no installation complaints or praise isolated to splits alone.
Commercial & Industrial HVAC
Limited review evidence; one Wheatbelt commercial call-out mentioned approvingly but no detail.
Air Conditioning Contractor
Strong reputation for consultation, coordination, and crews; after-sales inflexibility on pricing noted as weakness.

How it compares

  • Rated 4.8 against a 4.65 average across the 181 ac repair & servicing businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
296
4
7
3
3
2
0
1
10

Common questions

How long from first enquiry to installation?
Three weeks reported as typical turnaround; Tom Manion can quote on the same day as request.
Do they service existing systems?
Yes. One customer reported a non-cooling unit fixed the next day after installation; regular servicing includes detailed reports and invoices sent via email.
What happens if something goes wrong after installation?
The company will return to fix defects (e.g., uncapped ducts, mis-fitted vents corrected within a week). However, customers report the company is reluctant to offer discounts or compensation if unexpected costs (e.g., electricity bills) arise from the system.
Request a quote

Similar air conditioning contractor nearby

D&L Electrical and Air
70 low data

D&L Electrical and Air

4.3(18)✓ Google-verified

D&L installs ducted and split systems in Canning Vale with mostly strong reviews praising quick turnaround, clear communication, and site cleanup. Long-standing complaints about product longevity and post-sale support undercut the otherwise solid track record. Their website claims 25 years' experience and licences EC10634 and AU40150. Recent five-star reviews highlight professionalism and value; older one-star reviews flag products failing within a year and slow responses to warranty issues.

Ducted Air ConditioningAir Conditioning ContractorAir Conditioning System Supplier
View profile
Evap Doctor Service & Maintenance
76 low data

Evap Doctor Service & Maintenance

4.6(49)

Brett and Jarrad turn up on time, fix evap systems efficiently, and explain the work clearly. Two reviews flag high parts costs and one mentions poor handling of a mistake, but the bulk of feedback emphasises trust, straightforward pricing, and willingness to fit emergency calls during peak season.

AC Repair & ServicingDucted Air ConditioningNew AC Installation
View profile
Pest Control Perth
57 low data

Pest Control Perth

5.0(2)✓ Google-verifiedPublishes prices

Both five-star reviews praise punctuality, professionalism, and clean work. Evidence is limited to two reviews from 9 years ago mentioning air conditioning installation.

Ducted Air ConditioningNew AC InstallationAir Conditioning Contractor
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-05