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Ford & Doonan Air Conditioning Canning Vale

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 319 Google reviews · How we rank ›

4.8(319) 86 composite score See reviews on Google ✓ Google-verified
Split System Air ConditioningDucted Air ConditioningCommercial & Industrial HVACNew AC InstallationAir Conditioning ContractorAC Repair & ServicingAir Conditioning System SupplierAir Conditioning Store
Ford & Doonan Air Conditioning Canning Vale
Location
Canning Vale
Services
Split System Air Conditioning, Ducted Air Conditioning, Commercial & Industrial HVAC
Reviews
319
Ranking
#50 in Split System Air Conditioning
Best for
Homeowners seeking professional installation with zoned climate control and extended service areas.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What recent reviews say

Most customers report strong initial sales, professional installation, and reliable systems. Tom Manion and service technicians like Chad and KAZ earn repeated praise for attentiveness and workmanship. However, a minority experience friction after handover: planning mistakes not flagged pre-contract, loose ductwork, delayed paperwork, and reluctance to address issues without extra cost. When problems do surface, resolution is slow and requires customer persistence rather than proactive follow-up from the business.

Praised for
  • responsive, knowledgeable sales staff
  • professional, clean installation work
  • thorough service and maintenance
  • clear communication and advice
  • named technicians deliver consistent quality
Watch-outs
  • poor after-sales coordination and follow-up
  • planning oversights not caught before install
  • billing and certificate delays
  • inflexible on goodwill gestures
  • installation quality issues requiring rework
professional-techniciansknowledgeable-adviceclean-workmanshippunctualresponsive-communicationpoor-communicationdelayed-responsemissed-appointments
Best for: Homeowners seeking professional installation with zoned climate control and extended service areas.
Think twice if: Budget-conscious buyers or those expecting proactive post-install support; a few customers report slow after-sales response and reluctance to negotiate on issues.

Where this business shines

  • Tom Manion and team known for clear, honest advice and responsive sales
  • Service technicians praised for efficiency and thoroughness
  • Smart zoning systems (Advantage Air, MyAir) offered
  • Operating since 2004 with high review volume

Worth knowing

  • Tom Manion: sales consultant consistently praised for listening and honest advice
  • Chad: ducted and split-system service technician noted for efficiency and detailed reporting
  • KAZ: service technician praised for thorough work and patient explanation
  • Bruce and Josh: installation team mentioned by name for professionalism
  • Steve: after-installation support contact
  • Smart zoning systems: Advantage Air and MyAir integration offered
  • Two customers report planning oversights (roof slab not accounted for, ductwork over manhole) discovered on install day
  • One customer waited six weeks for electrical certificate; another waited one week for ductwork repair after initial installation

What reviews say by service

New AC Installation
Professional installation praised; some customers report planning oversights and rework required post-install.
AC Repair & Servicing
Service technicians deliver efficient, thorough work with clear explanation of maintenance and adjustments.
Ducted Air Conditioning
Ducted installation and replacement consistently praised for thoughtful design and clean workmanship; smart zoning appreciated.
Split System Air Conditioning
Split-system installation and servicing both praised; responsive to post-install issues like cooling failures.
Commercial & Industrial HVAC
Limited evidence; one customer mentions installation extending to commercial settings.

How it compares

  • Rated 4.8 against a 4.66 average across the 293 ac repair & servicing businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
297
4
7
3
4
2
0
1
11

Common questions

How quickly can I get a site inspection and quote?
Tom Manion quoted same-day in at least one case; the business does two site inspections before finalizing plans.
Do you service multi-unit homes or mixed systems?
Yes. One customer had one ducted system and six split systems serviced in a single visit; another had two systems installed in a two-storey home.
What happens if my system isn't cooling after installation?
One customer reported the tech attended the next day to diagnose and fix the issue.
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Last updated 2026-09-05