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Evaporative Aircon Specialist

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 28 Google reviews · How we rank ›

4.1(28) 55 low data composite score See reviews on Google
Split System Air ConditioningDucted Air ConditioningAir Conditioning System SupplierNew AC InstallationAir Conditioning ContractorAC Repair & ServicingAir Conditioning Store
Evaporative Aircon Specialist
Location
Bibra Lake
Services
Split System Air Conditioning, Ducted Air Conditioning, Air Conditioning System Supplier
Reviews
28
Ranking
#197 in Split System Air Conditioning
Best for
homeowners with working evaporative systems needing quick repairs and honest quotes

Core details are sourced from this business's Google Business Profile (checked 2026-09-05).

What recent reviews say

Most reviewers praise the speed, honesty, and skill of Terry and his son Marcel, with many reporting quick fixes and fair prices. However, four one-star reviews raise serious concerns: high-pressure sales tactics pushing unnecessary $3,600+ replacements, missed appointments without follow-up, owner disrespect and foul language, and claims of faulty repair work. Evidence is limited; given the rating spread, prospective customers should verify recent service standards before committing.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast and efficient service
  • honest pricing and quoting
  • professional and knowledgeable staff
  • reliable family business
Watch-outs
  • high-pressure sales tactics and inflated quotes
  • no-show and poor communication
  • disrespectful owner behaviour
  • poor workmanship on repairs
punctualfair-pricingskilled-installersresponsive-communicationhonest-quotingmissed-appointmentspoor-communication
Best for: homeowners with working evaporative systems needing quick repairs and honest quotes
Think twice if: you need a full system replaced; mixed reviews on sales approach and recent accountability suggest getting a second opinion on major work.

Where this business shines

  • fast repairs (15-30 minutes typical)
  • no-markup quoting on parts and labour
  • family-run with 5+ year client relationships

Worth knowing

  • Terry and his son Marcel named as primary technicians
  • drain drive replacements and evap unit installs mentioned
  • typical response time under 30 minutes for callouts
  • one reviewer documented a $2,500 quote difference from a second opinion four years ago

What reviews say by service

AC Repair & Servicing
fast turnaround praised; one complaint of faulty repair work
New AC Installation
professional installs noted; concerns about high-pressure replacement sales

How it compares

  • Rated 4.1 against a 4.68 average across the 214 split system air conditioning businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 57
Review volume 63
Review recency 18
Review sentiment 49
Profile completeness 75
Verification 0

Rating breakdown

5
22
4
0
3
0
2
0
1
6

Common questions

How quickly can they attend a breakdown?
Recent five-star reviews report Terry arriving within 30 minutes or less of the call.
What should I do if I need a new unit?
Get a second opinion on any quote over $3,000; one reviewer in 2020 found a competing diagnosis and repair for significantly less.
Request a quote

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Last updated 2026-09-05