
Ford & Doonan Head Office
Over 87% of reviews are five-star, with repeat praise for staff like Sophie Collins and Karen Sweeney who guide customers patiently through selection and upgrades. Installation teams are consistently noted for professionalism, tidiness, and speed. However, two one-star reviews detail serious concerns: one describes systematic failures in refrigeration standards, incorrect system sizing, and missing documentation from installation; another flags property damage during a service call. These sit against the broad volume of positive feedback.

