Most reviewers highlight Ford & Doonan's technical expertise and speed on installation day, with named technicians like Jordan and Reuben going extra lengths to solve complex jobs and ensure customer satisfaction. However, a small group report slow responses to initial quote requests and quotes perceived as expensive compared to competitors.
All ten reviews are five or four stars. Reviewers consistently praise Rory and Jim for responsive follow-up, same-day installation, clear explanations, and neat work. The team handles solar, batteries, car chargers, switchboards, and electrical work with speed and friendliness; most mention competitive pricing and zero complications.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Perth City Air installs and services ducted and split air conditioning systems across Perth. Customers consistently report transparent quotes, skilled technicians who plan carefully, and tidy work. Named staff like James, Ryan, Eric, and Nick are praised for attentiveness; follow-up calls and system optimisation support are routine. The team handles complex jobs-tight roof cavities, old house challenges, multi-unit replacements-without passing. Electrician coordination is seamless. All 18 recent reviews are five-star; the 1% one/two-star ratings among 160 total reviews are statistical outliers.
Last updated 2026-08-05