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Ford & Doonan Air Conditioning West Perth

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 82 Google reviews · How we rank ›

4.4(82) 79 composite score See reviews on Google ✓ Google-verified
Energy Efficient / Green SystemsSplit System Air ConditioningDucted Air ConditioningCommercial & Industrial HVACAir Conditioning System SupplierNew AC InstallationAir Conditioning StoreAir Conditioning ContractorAC Repair & Servicing
Ford & Doonan Air Conditioning West Perth
Location
West Perth
Services
Energy Efficient / Green Systems, Split System Air Conditioning, Ducted Air Conditioning
Reviews
82
Ranking
#37 in Energy Efficient / Green Systems
Best for
homeowners and businesses needing reliable installation of split or ducted systems and ongoing servicing

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What recent reviews say

Most reviewers highlight Ford & Doonan's technical expertise and speed on installation day, with named technicians like Jordan and Reuben going extra lengths to solve complex jobs and ensure customer satisfaction. However, a small group report slow responses to initial quote requests and quotes perceived as expensive compared to competitors.

Praised for
  • professional and friendly staff
  • skilled technicians (named: Jordan, Reuben, Kevin, Tom, Ollie, Savanah)
  • fast completion and punctuality
  • knowledgeable advice on equipment and features
  • thorough aftercare and follow-up
Watch-outs
  • slow quoting process and delayed communication
  • high prices on quotes
professional-techniciansskilled-installerspunctualknowledgeable-adviceresponsive-communicationquick-turnaroundoverpriced
Best for: homeowners and businesses needing reliable installation of split or ducted systems and ongoing servicing
Think twice if: initial quote response can be slow; get quotes from multiple providers to compare pricing on larger jobs

Where this business shines

  • experienced technicians known by name
  • handles complex or tight-space installations
  • fast turnaround on installation day
  • includes equipment training and aftercare support

Worth knowing

  • Technicians named in reviews: Jordan (quoting and consulting), Reuben (supervisor, problem-solving), Kevin, Tom, Ollie, Savanah
  • AirTouch 5 training and phone app setup included in installs
  • Handles upgrades from evaporative to ducted reverse cycle
  • Technicians return same-day or next-day if issues arise
  • Held quoted prices for customers through long approval periods
  • Can install systems in difficult spaces (tight roofs, weatherboard cottages)

What reviews say by service

Split System Air Conditioning
multiple reviewers praised smooth installs and staff professionalism; one quoted price perceived as outrageous
Ducted Air Conditioning
strong praise for full replacement and upgrade projects, with careful attention to duct placement and supervision
New AC Installation
most reviews highlight fast completion on day-of, thorough training, and follow-up visits when needed
AC Repair & Servicing
quick emergency response when cladding damaged; limited repair-only reviews

How it compares

  • Rated 4.4 against a 4.66 average across the 293 ac repair & servicing businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 64
Review volume 83
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
68
4
0
3
2
2
3
1
9

Common questions

Do you provide training on the system after installation?
Yes. Reviews mention thorough training on AirTouch 5 controllers and phone app setup included in installs, plus staff taking time to help elderly customers understand operation.
Will you hold a quote price if my approval takes months?
Yes. One reviewer reports their quoted price was held for over a year during a strata approval process, then a technician sourced an alternative at a low restocking fee when the customer changed their preference.
Can you install in difficult spaces?
Yes. Reviews describe successful installs in tight roof access, weatherboard cottages, and complex multi-split scenarios; staff problem-solve on-site when needed.
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Last updated 2026-09-05