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Perth City Air

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 165 Google reviews · How we rank ›

5.0(165) 92 composite score See reviews on Google ✓ Google-verified
Energy Efficient / Green SystemsSplit System Air ConditioningDucted Air ConditioningCommercial & Industrial HVACAir Conditioning System SupplierNew AC InstallationAir Conditioning StoreAir Conditioning ContractorAC Repair & Servicing
Perth City Air
Location
West Perth
Services
Energy Efficient / Green Systems, Split System Air Conditioning, Ducted Air Conditioning
Reviews
165
Ranking
#44 in Energy Efficient / Green Systems
Best for
Homeowners with older or challenging homes needing expert installation and ongoing support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

Compare: Ability Electrical and Communication vs Perth City Air: which is better for energy efficient AC systems?Web X Electricians Perth vs Perth City Air: which for ducted air conditioning?WestOz Trades vs Perth City Air: which one for AC repair and servicing?

What recent reviews say

Reviewers consistently report smooth, well-managed projects from quote to completion. Teams demonstrate expertise on challenging installations, stay responsive throughout, and leave properties clean and tidy.

Individual staff like James and Chris are named repeatedly for attentive communication and technical skill. Aftercare calls are answered promptly. The single mention of difficulty was app setup, which the business ultimately resolved. Pricing is described as competitive or worth the investment for quality, though no exact figures were quoted by reviewers.

Praised for
  • detailed quoting and design consultation
  • professional installation and clean workmanship
  • strong communication and follow-up
  • skilled technicians who troubleshoot complex jobs
  • responsive aftercare support
Watch-outs
  • app setup documentation could be clearer
punctualskilled-installersclean-workmanshipresponsive-communicationreliable-warranty-supporthonest-quotingprofessional-techniciansquick-turnaround
Best for: Homeowners with older or challenging homes needing expert installation and ongoing support.
Think twice if: None grounded in the reviews; this business shows no substantive complaints.

Where this business shines

  • Thorough site assessment and design consultation before quoting
  • Handles complex/difficult installations that competitors decline
  • Named technicians praised for skill and troubleshooting
  • Same-day electrical coordination for full system handover

Worth knowing

  • James frequently quoted and praised for detailed consultation, design, and personal follow-up
  • Nick mentioned as on-site supervisor and project manager for complex jobs
  • Chris and Eric named for exceptional installation work and troubleshooting
  • Ryan noted for thoughtful system design and follow-up optimization calls
  • Staff removed old systems and disposed of waste without extra charge
  • Aftercare includes multiple free follow-up calls to optimize smart controller use
  • Electrical coordination and meter-box upgrades handled in-house
  • On-roof diagnostic and repair work carried out at no extra cost when problems arose

What reviews say by service

Ducted Air Conditioning
Teams handle complex ducted replacements in tight roof cavities and tricky layouts with clear communication and clean execution.
Split System Air Conditioning
Split systems installed in apartments and homes praised as straightforward despite difficult access or layouts.
AC Repair & Servicing
Service calls and diagnostics handled promptly; aftercare support responsive to questions about system optimization.
New AC Installation
Installation praised as professional, on-time, and thorough; old equipment removal included.
Energy Efficient / Green Systems
Smart controllers (AirTouch 5) and reverse-cycle systems installed; staff provide post-install training on efficient operation.
Commercial & Industrial HVAC
No explicit commercial work described in reviews; insufficient evidence.

How it compares

  • Rated 5 against a 4.66 average across the 293 ac repair & servicing businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 97
Review volume 96
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
163
4
0
3
0
2
0
1
2

Common questions

Do you handle difficult or complex installations?
Yes. Reviewers note Perth City Air accepted jobs other installers declined, including tight roof cavities, tricky apartment layouts, and staged installations during renovations. On-site supervisors troubleshoot problems during the job.
Will you coordinate with my electrician or builder?
Yes. Electrical work (meter upgrades, control-panel installation, wiring) is handled in-house. Reviewers report successful coordination with external builders and trades.
What happens after installation?
Staff make follow-up calls to help optimize your smart controller and answer questions. Warranty service calls are answered promptly and treated at no extra cost if problems are traced to the original install.
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Last updated 2026-09-05