Perth Air Guide
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Perth City Air

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 160 Google reviews · How we rank ›

5.0(160) 93 composite score See reviews on Google ✓ Google-verified
New AC InstallationAC Repair & ServicingDucted Air ConditioningSplit System Air ConditioningCommercial & Industrial HVAC24/7 Emergency CalloutEnergy Efficient / Green SystemsAir Conditioning StoreAir Conditioning System SupplierAir Conditioning Contractor
Perth City Air
Services
New AC Installation, AC Repair & Servicing, Ducted Air Conditioning
Reviews
160

What recent reviews say

Perth City Air installs and services ducted and split air conditioning systems across Perth. Customers consistently report transparent quotes, skilled technicians who plan carefully, and tidy work. Named staff like James, Ryan, Eric, and Nick are praised for attentiveness; follow-up calls and system optimisation support are routine.

The team handles complex jobs-tight roof cavities, old house challenges, multi-unit replacements-without passing. Electrician coordination is seamless. All 18 recent reviews are five-star; the 1% one/two-star ratings among 160 total reviews are statistical outliers.

Praised for
  • honest, transparent quoting
  • skilled installation teams
  • thorough planning and design
  • responsive aftercare and support
  • clean workmanship
punctualskilled-installersclean-workmanshipresponsive-communicationhonest-quotingprofessional-technicians
Best for: homeowners replacing old or failed systems, those needing multi-unit upgrades, second-storey additions where other installers have declined

Strengths

  • transparent quoting with options tailored to budget
  • handles complex installations other firms decline
  • named technicians (James, Ryan, Nick, Gage) consistently praised
  • aftercare follow-up and system optimisation included

Worth knowing

  • James: sales consultant, described as knowledgeable, on-time, tailors quotes to budget
  • Ryan: quoted with design considerations (second return air, unit sizing)
  • Eric: installation team lead, walks customers through process, leaves property clean
  • Nick: technician praised for problem-solving in tight roof cavities
  • Gage: service technician, repair work cited as affordable
  • Mike: electrician, thorough with setup explanation
  • Sean: installation lead for five-unit replacement, described as highly organised
  • Aftercare includes calls for system optimisation (e.g. Airtouch 5 controller setup)

What reviews say by service

New AC Installation
Customers report clear explanation, transparent pricing, no surprises; complex jobs like tight cavities and old houses tackled confidently.
Ducted Air Conditioning
Multiple reverse cycle ducted replacements praised for efficient execution, clean completion, and problem-solving (mezzanine access, difficult roof layouts).
Split System Air Conditioning
Split system install in apartment described as handled despite tricky conditions; maintenance of existing units praised as prompt and professional.
AC Repair & Servicing
Service tech and repair work described as friendly and competent; one customer noted affordable pricing for cleaning and repair of two units.
Energy Efficient / Green Systems
System optimisation support mentioned (e.g. Airtouch 5 controller guidance); customers advised on efficient running of new reverse cycle systems.

How it compares

  • Rated 5 against a 4.65 average across the 181 ac repair & servicing businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 97
Review volume 96
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
158
4
0
3
0
2
0
1
2

Common questions

Do you help with complex or tricky installations other companies won't take on?
Yes. Reviews cite tight roof cavities, old houses with additions, second-storey additions with builder coordination, and multi-unit replacements as jobs they accept and complete professionally.
What happens after installation?
Staff make follow-up calls to check system operation and help customers optimise use (e.g. controller setup). One customer reported a fault discovered 3 weeks post-install was diagnosed and repaired at no extra cost.
Do you work with electricians on upgrades?
Yes. One customer's meter box upgrade was coordinated and completed; electrician arrival and control panel installation were scheduled as part of the full job.

Similar air conditioning contractor nearby

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Ford & Doonan Air Conditioning West Perth

4.4(82)✓ Google-verified

Most reviewers highlight Ford & Doonan's technical expertise and speed on installation day, with named technicians like Jordan and Reuben going extra lengths to solve complex jobs and ensure customer satisfaction. However, a small group report slow responses to initial quote requests and quotes perceived as expensive compared to competitors.

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AJR Energy Solutions
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AJR Energy Solutions

4.9(10)✓ Google-verified

All ten reviews are five or four stars. Reviewers consistently praise Rory and Jim for responsive follow-up, same-day installation, clear explanations, and neat work. The team handles solar, batteries, car chargers, switchboards, and electrical work with speed and friendliness; most mention competitive pricing and zero complications.

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HitecPro
59 low data

HitecPro

5.0(8)✓ Google-verified

All eight reviews rate HitecPro (formerly Infinite) at five stars. Reviewers consistently highlight fair pricing, friendly crew, and neat installations. James and the team are named repeatedly for going beyond the brief: free door roller repair, filter cleaning, and honest recommendations to service rather than replace.

New AC InstallationCommercial & Industrial HVACAir Conditioning System Supplier

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Last updated 2026-08-05