Half of reviewers rate them five stars for friendly guidance and clean installations; the other half report dismissive staff, missed follow-ups, and unresolved issues persisting months after service. One customer remains bombarded by marketing texts years later despite opting out.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Positive five-star reviews are older (7 years, 2 years, 4 years ago); recent complaints centre on customer service and dismissal (1-3 years ago). One recent five-star review from a month ago suggests some consistency, but the pattern favours older high ratings.
Most customers report smooth installations and reliable servicing, with staff praised for organization and promptness. One shopper encountered undisclosed fees, incorrect item inclusions, and a faulty remote, highlighting care needed when buying parts directly.
Brad and the team delivered fast, professional servicing on split systems during a house sale. Pricing felt fair and the technicians knew their work.
Every recent review awards five stars. Customers consistently name individual technicians (Connor, Josh, Ben, Aaron, Max, Darren, Joshua, Stuart) as punctual, respectful, and thorough in their work. Installation and repair jobs are completed cleanly, with staff explaining changes and offering efficiency tips. Pricing is noted as competitive. No complaints appear in the recent sample.
Last updated 2026-08-05