SA
17 low data
Stoic Air
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
New AC InstallationAir Conditioning ContractorAir Conditioning System Supplier
Needhamair Factory & Service
Ducted Air ConditioningNew AC InstallationAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning StoreAC Repair & ServicingSplit System Air Conditioning
- Location
- Fremantle
- Services
- Ducted Air Conditioning, New AC Installation, Air Conditioning Contractor
- Reviews
- 17
- Ranking
- #132 in Ducted Air Conditioning
- Best for
- Homeowners wanting complex ceiling work and apartment installations completed cleanly and thoroughly.
Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.
What recent reviews say
Reviewers consistently praise fast, thorough installation and repair work backed by experienced staff who explain options clearly. Paul and Cameron are named repeatedly for professionalism; technicians are noted for tidiness and leaving homes spotless. Two significant complaints stand out: one customer was charged without completing an inspection and received no follow-up; another reported a rude receptionist who hung up. The balance is 71% five-star reviews over 17 ratings.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- professional installation and repair
- knowledgeable, helpful staff
- clean, tidy workmanship
- fair pricing and honest advice
Watch-outs
- incomplete work and poor follow-up
- unexplained charges and billing issues
- dismissive phone reception
professional-techniciansskilled-installersclean-workmanshipresponsive-communicationknowledgeable-advicefair-pricinghonest-quotingtidy-ductworkpunctual
Best for: Homeowners wanting complex ceiling work and apartment installations completed cleanly and thoroughly.
Think twice if: One recent customer reported incomplete inspection work, unexpected charges, and poor follow-up when access was cited as an issue.
Where this business shines
- Family-run business with 40+ years in operation
- Known for tidy, professional installation teams
- Paul available for technical consultation and quoting
- Punctual service and follow-up reminders
Worth knowing
- Paul named as company representative and technical advisor
- Cameron cited for ducted system installation
- Rebecca in office mentioned for detailed product guidance
- Mitsubishi and Actron Air equipment installed
- Two-day installation completed for complex apartment job
- Service reminders sent to customers automatically
- ARC Authorisation Number AU07880
What reviews say by service
- Ducted Air Conditioning
- Installation praised for efficiency and tidiness; Cameron's team highlighted for professionalism.
- New AC Installation
- Fast, thorough installs with protective floor covering and clean finish; one day and two-day jobs completed as promised.
- AC Repair & Servicing
- Technicians diagnose and explain issues clearly; one complaint of incomplete inspection and lack of follow-up when access was problematic.
- Split System Air Conditioning
- Praised for quiet operation and ease of control after installation.
- Commercial & Industrial HVAC
- Website lists commercial design and installation; no specific review evidence.
- Air Conditioning Contractor
- Long-term customers return; second opinions sought and valued over competitors.
How it compares
- Rated 4.2 against a 4.62 average across the 211 ducted air conditioning businesses listed here.
- Has more Google reviews than 50% of the businesses in this directory.
What earned this score?
Ranking Method Star rating 65
Review volume 55
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30
Rating breakdown
5
12
4
2
3
0
2
0
1
3
Common questions
- Do you offer service reminders?
- Yes. After your first service (at 12 months), Needham Air sends reminders and you can book without initiating contact yourself.
- How long does a typical installation take?
- Single-day replacements and two-day complex jobs (involving ceiling access and apartment installs) have been completed as quoted, with thorough site cleanup.
- Can you inspect units in difficult-to-access locations?
- One reviewer reported the company cited access height as a barrier to inspection; contact them directly about your specific situation to confirm feasibility.
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Most customers report fast turnaround, on-time arrival, and staff who diagnose problems clearly and fix them in one visit. Several name specific technicians (Michael, Alex, Christian, Hayley) for their professionalism and knowledge. Service ranges from home repairs to ducted systems to commercial work. A small number of reviews flag inconsistent workmanship: one technician left a dirty rag and unswept floor after a service; another showed indifference to water damage during diagnosis. Most five-star ratings praise the team overall, but these lapses suggest quality depends on who turns up.
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Aireflect
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Reviewers consistently report smooth, well-organised jobs from quote through installation and follow-up. Staff arrive on time, explain work clearly, and leave sites clean. Several mention ducted systems or repair jobs where technicians diagnosed issues properly and fixed them first time; electrician work is also praised as thorough. One reviewer notes reasonable pricing. Named staff (Russ, Owen, Russell) recur in positive contexts. Aireflect handles everything from split systems to ducted installations, electrical work, and refrigeration. App-controlled systems are flagged as user-friendly. Multiple reviewers commit to repeat use or recommend to others.
Split System Air ConditioningCommercial & Industrial HVACAir Conditioning System Supplier