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Optimal Air

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 4 Google reviews · How we rank ›

5.0(4) 68 low data composite score See reviews on Google ✓ Google-verified
New AC InstallationAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning StoreAC Repair & ServicingDucted Air ConditioningSplit System Air ConditioningCommercial & Industrial HVACEnergy Efficient / Green Systems
Optimal Air
Services
New AC Installation, Air Conditioning Contractor, Air Conditioning System Supplier
Reviews
4
Ranking
#193 in New AC Installation
Best for
homeowners whose air conditioning failed to meet performance after install or need fault diagnosis

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-09-05.

What recent reviews say

Brad at Optimal Air diagnoses and fixes air conditioning faults with clear explanations and professional attention. Reviewers value his honest pricing, quick turnaround, and willingness to tackle failed installer work.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • knowledgeable technician
  • reliable service
  • thorough diagnosis
  • above-and-beyond effort
  • honest pricing
skilled-installersknowledgeable-adviceresponsive-communicationfair-pricingprofessional-techniciansquick-turnaround
Best for: homeowners whose air conditioning failed to meet performance after install or need fault diagnosis

Where this business shines

  • diagnoses and fixes faults from poor prior work
  • quick response to urgent requests
  • holds full ARC and electrical licences
  • serves residential and commercial clients

Worth knowing

  • Brad is the named technician handling jobs
  • corrects faults from original installer workmanship
  • provides detailed pre-purchase inspection reports
  • holds ARC Refrigerant Licence AU 56423 and Electrical Contractor EC 15152
  • claims 20 years in the trade

What reviews say by service

AC Repair & Servicing
identifies and corrects original installation faults, optimises system performance
New AC Installation
handles split and ducted systems; reviewers mention multi-head and cassette options
Commercial & Industrial HVAC
manages multiple commercial and residential properties for repeat clients

How it compares

  • Rated 5 against a 4.67 average across the 330 new ac installation businesses listed here.
  • Has more Google reviews than 25% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 80
Review volume 30
Review recency 100
Review sentiment 65
Profile completeness 75
Verification 30

Rating breakdown

5
4
4
0
3
0
2
0
1
0

Common questions

Can Optimal Air fix air conditioning that isn't cooling or heating properly?
Yes. Brad inspects the system, identifies faults (including workmanship problems from original install), and optimises it to working order.
Do you work on commercial properties?
Yes. Brad services and repairs air conditioning on multiple commercial and residential properties for repeat clients.

Similar air conditioning contractor nearby

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Daniel and the AAA team deliver consistent reliability across installations and repairs, with recurring praise for arriving on time, explaining work in plain language, and solving problems without hidden costs. They handle everything from split-system installs to emergency evaporative cooling fixes, and many customers return for ongoing maintenance or refer friends based on years of dependable service. Reviewers specifically highlight transparent quoting (additional zones added free of charge, pricing disclosed upfront), professional technicians who tidy as they work, and willingness to help with insurance claims or complex troubleshooting. A 7-year-old aircon fault and same-day emergency callouts feature prominently, as does Daniel's patient handling of customer concerns.

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Everest
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Everest

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Most reviewers praise Everest for prompt service, skilled work by named staff, and competitive pricing. One customer reported a split system failure within a year and frustration with follow-up service and maintenance costs; another noted promised aftercare did not materialize despite repeated contact. Evidence is limited to eight reviews across six years.

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Ambience Air Conditioning Joondalup
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Installation day runs smoothly for most: technicians arrive on schedule, conduct themselves professionally, clean the worksite, and explain the system clearly. However, problems emerge once installation is complete. Customers report unresponsive support teams when systems fail days or months later, warranty claims handled dismissively, and design flaws (drainage pipes to front door, temperature sensors not working, outdoor unit poor placement) blamed back on the customer rather than remedied. One customer waited six months for promised repairs that never arrived; another spent $15,000 on a system that failed immediately and got no meaningful help. Staff like Jacques, Martin, Dave, Shane, Sheldon, James, and Wendy receive consistent praise for install professionalism. Pricing often beats competitors like Ford & Doonan by $3,000. The core problem is the handover: once money changes hands, the company appears to wash its hands of ongoing issues.

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Last updated 2026-09-05