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Primal Air & Refrigeration

Updated 2026-10-05 · 3,101 reviewed · 394 listed · Scored from 9 Google reviews · How we rank ›

5.0(9) 71 composite score See reviews on Google ✓ Google-verified
New AC InstallationAC Repair & ServicingAir Conditioning System SupplierSplit System Air ConditioningAir Conditioning ContractorAir Conditioning StoreDucted Air ConditioningEnergy Efficient / Green Systems
Primal Air & Refrigeration
Services
New AC Installation, AC Repair & Servicing, Air Conditioning System Supplier
Reviews
9
Ranking
#241 in New AC Installation
Best for
Homeowners needing split or ducted AC installation, including difficult roof or access situations.

Core details are sourced from this business's Google Business Profile (checked 2026-10-05).

What recent reviews say

All nine reviews are five-star. Reviewers consistently praise James and the team for turning up on time, completing work cleanly and ahead of schedule, and communicating clearly throughout. They handle difficult installations (complex roof access, multi-unit splits, ducted systems) that other contractors refused, finishing to a high standard and leaving homes tidy.

Praised for
  • punctual and reliable
  • clean and tidy worksite
  • professional communication
  • quality installation
  • takes pride in work
punctualprofessional-techniciansclean-workmanshipresponsive-communicationskilled-installersquick-turnaround
Best for: Homeowners needing split or ducted AC installation, including difficult roof or access situations.

Where this business shines

  • Owner-operator pride in quality
  • handles difficult roof access and complex multi-unit installations
  • punctual and finishes ahead of schedule
  • leaves worksites clean and tidy

Worth knowing

  • Owner-operator is James; described as taking personal pride in work
  • handles multi-unit Mitsubishi electric split systems with wall and floor-mounted indoor units
  • completes ducted air conditioning installations
  • refuses no jobs; other contractors turned down difficult roof access installations
  • finishes work ahead of schedule
  • includes thorough cleanup

What reviews say by service

Split System Air Conditioning
Reviewers praise professional installation of multi-unit systems with high communication and clean finish.
Ducted Air Conditioning
Ducted installations completed with attention to detail and tidy worksite; staff described as organised and professional.
New AC Installation
All installations complete on or ahead of schedule with excellent communication and quality workmanship.

How it compares

  • Rated 5 against a 4.64 average across the 340 new ac installation businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 82
Review volume 43
Review recency 100
Review sentiment 81
Profile completeness 50
Verification 0

Rating breakdown

5
9
4
0
3
0
2
0
1
0

Common questions

Will you take on a job other contractors have refused?
Yes. Reviewers mention Primal installing split and ducted systems in difficult situations, including complex roof access that other companies turned down.
How does the work site look after installation?
Staff leave homes clean and tidy. Reviewers consistently praise the organisation and cleanup after completing installations.
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All Degrees Refrigeration & Airconditioning
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Dallas and his team deliver consistent, honest service across installation and repair work. Reviewers praise their technical knowledge, willingness to discuss options without pressure, and clean approach on the job. The standout strength is how they fix poor work from other companies and customise solutions to each home. Staff are named regularly (Kevin, Brodie, Muscah) and remembered for arriving on time, explaining what they do, and standing behind their work. One reviewer noted booking installation within days of the quote. Ducted reverse-cycle replacements and split-system installs feature heavily in recent work. Customers value that Dallas or his team answer the phone directly, handle emergency calls, and service everything from small rooms to whole-house systems and commercial shops. No complaints appear in reviews; the 5-star rating is uniform across 103 reviews.

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Lawley Electrical Services
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Last updated 2026-10-05