Most customers describe responsive, polite teams who quote competitively, turn jobs around fast, and leave sites clean. Sef and Seth are named frequently for professionalism and going beyond scope. Phone staff (especially Jasmin) earn consistent praise for patience and knowledge. However, two one-star reviews detail serious failures: one involved a diagnostic fee with no follow-up across months; another describes a pump installation that proved unsuitable for bedroom use and defensive handling when raised.
The gap between the overwhelming majority experience and these outliers suggests inconsistency in quality control or follow-up on problem jobs, particularly around diagnostics and unusual installations.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Most customers praise technicians and spare parts availability, with many noting fair pricing and knowledgeable support. The friction point is phone interactions with one staff member who reviewers describe as rude, aggressive, and condescending, which has prompted several to switch providers despite positive field experiences. Technicians like Abdul and Mark arrive punctually, finish jobs quickly, and handle rooftop work tidily. The business supplies evaporative cooler parts and runs summer start-ups. Warranty claims can be contentious, and a few customers report repeated failures with the same repaired components.
Review evidence is limited. Hi-Temp Services operates from Malaga with published hours across seven days and lists air conditioning installation, repair, servicing, and commercial HVAC among its advertised services.
Last updated 2026-08-05