Ambience Air Conditioning Joondalup
Installation day runs smoothly for most: technicians arrive on schedule, conduct themselves professionally, clean the worksite, and explain the system clearly. However, problems emerge once installation is complete. Customers report unresponsive support teams when systems fail days or months later, warranty claims handled dismissively, and design flaws (drainage pipes to front door, temperature sensors not working, outdoor unit poor placement) blamed back on the customer rather than remedied. One customer waited six months for promised repairs that never arrived; another spent $15,000 on a system that failed immediately and got no meaningful help. Staff like Jacques, Martin, Dave, Shane, Sheldon, James, and Wendy receive consistent praise for install professionalism. Pricing often beats competitors like Ford & Doonan by $3,000. The core problem is the handover: once money changes hands, the company appears to wash its hands of ongoing issues.
