Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.
Nick and his team deliver same-day or rapid emergency fixes for commercial and domestic fridges and air conditioning, backed by strong communication and transparent pricing. Reviewers consistently praise their promptness, professional manner, and neat installation work, particularly for last-minute jobs and comparatively good quotes.
Darren and his installers earn high marks for fast quotes, friendly professionalism, and clean work on new systems and replacements. Service calls draw different feedback: some praise his responsiveness; others report rushed service visits that worsened problems.
Most customers praise Complete Refrigeration and Air for rapid response, honest pricing, and dependable work on both commercial and residential AC systems. Several reviews name Joel, Dave, Chester, and Monish as standout staff. A small minority report serious issues: rude treatment, equipment damage, and failure to order parts or follow up on repairs. The business serves Perth broadly, operates seven days, and handles emergency breakdowns within 24 hours. Their website lists ARCtick certification and claims competitive rates, which aligns with positive reviews on pricing. However, the stark gap between five-star loyalty and one-star complaints about conduct and accountability warrants caution if you encounter initial friction.
Reviewers consistently report smooth, professional installations from start to finish. Scott, John, George, Zac, Sean, and Kade are named for their expertise and courtesy. Sites are left clean, jobs finish promptly, and staff explain systems clearly. The one serious complaint involved miscommunication upfront, unconnected ducting in two rooms, and electrical damage the business refused to address, leaving the customer to pay for fixes elsewhere. Strong suite is installation speed and team professionalism paired with genuine follow-up care. Quotes come fast (one within 90 minutes). After-sale support includes sensor installation coordination and app setup guidance. The business handles ducted reverse cycle, split systems, and evaporative units across wide Perth suburbs (Bibra Lake to Mandurah to Joondalup), though workmanship consistency may vary across subcontracted electricians.
Last updated 2026-09-05