- Do you offer emergency service outside normal hours?
- Yes, your website lists 7-day opening hours and reviews confirm 24-hour emergency response.
- Can you design a custom AC system, or do you just install standard units?
- Reviews show willingness to design bespoke solutions; one customer notes the team integrated their old ducted system into home automation despite it not being their usual install.
- How quickly will someone visit if I call with a breakdown?
- Multiple reviews cite same-day or 24-hour turnaround for emergency calls; one customer reports AC repaired within 24 hours of contact.