Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.
Most jobs completed smoothly with skilled installation and good manners, but one recent case shows communication lapses after diagnosis. When work proceeds, reviewers praise clean installs and staff professionalism. Follow-up on quotes remains inconsistent.
Based on limited recent reviews, so treat this as low-confidence.
Review evidence is limited. Hi-Temp Services operates from Malaga with published hours across seven days and lists air conditioning installation, repair, servicing, and commercial HVAC among its advertised services.
Over-the-counter parts sales and routine servicing attract consistent five-star praise for friendly, knowledgeable staff and fair pricing. Technicians like Abdul and Mark arrive promptly, fix jobs quickly, and go beyond scope (replacing roof tiles). However, a significant minority report aggressive phone interactions with a receptionist identified as Pam, who reviewers describe as rude, dismissive, and condescending when handling warranty claims or routine enquiries. This pattern surfaces across multiple reviews and has cost the business repeat customers. While many long-term clients defend the business and credit Pam with organising complex work reliably, first-time callers have encountered hostility that derails the initial contact. Service quality and parts pricing earn trust; interpersonal consistency in customer-facing roles does not.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-05