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Australian Airconditioning Services

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 7 Google reviews · How we rank ›

4.4(7) 69 low data composite score See reviews on Google
24/7 Emergency CalloutCommercial & Industrial HVACAir Conditioning System SupplierNew AC InstallationAir Conditioning ContractorAC Repair & ServicingAir Conditioning StoreEnergy Efficient / Green Systems
Australian Airconditioning Services
Location
Malaga
Services
24/7 Emergency Callout, Commercial & Industrial HVAC, Air Conditioning System Supplier
Reviews
7
Ranking
#75 in 24/7 Emergency Callout
Best for
businesses and homeowners seeking established HVAC contractors with environmental and safety certifications

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What recent reviews say

Mostly positive reports praise service quality and clear communication. One serious complaint from three years ago alleged rude after-hours staff and a driver incident; no recent complaints suggest this may have been addressed.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • great service
  • strong communication
  • good value
Watch-outs
  • rude after-hours staff
  • unprofessional conduct
responsive-communicationprofessional-technicianspoor-communication
Best for: businesses and homeowners seeking established HVAC contractors with environmental and safety certifications
Think twice if: one dated but serious complaint about after-hours customer service and staff conduct

Where this business shines

  • operating since 1978
  • ISO 9001/14001/45001 certified
  • Perth metropolitan coverage

Worth knowing

  • Operating since 1978
  • ISO 9001:2015 Quality Management System
  • ISO 14001:2015 Environmental Management System
  • ISO 45001 Occupational Health and Safety Management System
  • Services include programmed maintenance, condition monitoring, performance optimisation

What reviews say by service

New AC Installation
Praised for standard of service and cost in residential setup
AC Repair & Servicing
Positive reports mention service quality
Commercial & Industrial HVAC
Website lists commercial HVAC as a service; no specific review detail

How it compares

  • Rated 4.4 against a 4.76 average across the 101 24/7 emergency callout businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 73
Review volume 39
Review recency 100
Review sentiment 58
Profile completeness 100
Verification 30

Rating breakdown

5
6
4
0
3
0
2
0
1
1
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Similar air conditioning contractor nearby

Neighbourhood Electrical & Air-Conditioning Perth
89

Neighbourhood Electrical & Air-Conditioning Perth

4.9(214)✓ Google-verified

Staff answer quickly and treat customers with patience. Technicians (Sef, Seth, Andy) arrive on time, explain work clearly, and leave spaces spotless. Most jobs go smoothly and pricing feels fair. Two recent complaints reveal a gap: when equipment fails or installations go wrong, the team becomes defensive and slow to fix mistakes rather than owning them. Air conditioning installations and repairs dominate the work praised. Electricians also handle power points, cameras, and site work. Phone staff (Jasmin) earn consistent mention for friendliness and knowledge. One customer waited two months for parts help that never came; another paid hundreds to fix a loud pump installation that staff dismissed as normal.

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Thermelec
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Thermelec

4.2(101)

Over-the-counter parts sales and routine servicing attract consistent five-star praise for friendly, knowledgeable staff and fair pricing. Technicians like Abdul and Mark arrive promptly, fix jobs quickly, and go beyond scope (replacing roof tiles). However, a significant minority report aggressive phone interactions with a receptionist identified as Pam, who reviewers describe as rude, dismissive, and condescending when handling warranty claims or routine enquiries. This pattern surfaces across multiple reviews and has cost the business repeat customers. While many long-term clients defend the business and credit Pam with organising complex work reliably, first-time callers have encountered hostility that derails the initial contact. Service quality and parts pricing earn trust; interpersonal consistency in customer-facing roles does not.

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Last updated 2026-09-05