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Pilgrim Air

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 23 Google reviews · How we rank ›

4.7(23) 69 low data composite score See reviews on Google ✓ Google-verified
New AC InstallationAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning StoreAC Repair & ServicingDucted Air ConditioningEnergy Efficient / Green Systems
Pilgrim Air
Location
Armadale
Services
New AC Installation, Air Conditioning Contractor, Air Conditioning System Supplier
Reviews
23
Ranking
#181 in New AC Installation
Best for
Homeowners needing ducted or split system repair and installation with transparent pricing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05).

What recent reviews say

Joel and his team earn consistent praise for skilled repairs, fair pricing, and rapid response. One reviewer waited 3 weeks with no reply; another saw late arrivals. The balance tips heavily toward professional workmanship on ducted and split systems.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • Joel's skill and honest quoting
  • fast response and same-day fixes
  • clean workmanship and thorough follow-up
  • fair pricing
  • friendly and patient technicians
Watch-outs
  • missed or late appointments
  • poor follow-up on inquiries
punctualfair-pricingskilled-installersclean-workmanshipresponsive-communicationprofessional-technicianshonest-quotingquick-turnaround
Best for: Homeowners needing ducted or split system repair and installation with transparent pricing.
Think twice if: Expect occasional delays or slow follow-up on initial contact attempts.

Where this business shines

  • Joel's technical expertise and honesty
  • same-day or next-day availability on repairs
  • clean installations with daily cleanup
  • fair pricing vs competitor quotes

Worth knowing

  • Joel is the named lead technician and founder
  • callout for diagnostics costs $120
  • solenoid repair priced at $400 for ducted evaporative
  • technicians photograph issues to show customers
  • respond to emergencies within 15 minutes or 24 hours depending on availability
  • multi-room split installations completed with daily cleanup

What reviews say by service

New AC Installation
Multi-room splits and ducted systems installed neatly with daily cleanup and fair pricing.
AC Repair & Servicing
Fast response, honest diagnosis, and competitive pricing; one case of repeated late arrivals.
Ducted Air Conditioning
Leaks and airflow issues diagnosed quickly; customers praise thorough repair over cheaper competitor quotes.
Split System Air Conditioning
Professional installation; customers report workmanship meets owner-standard care.
Energy Efficient / Green Systems
Limited evidence; one mention of reverse cycle units restoring cooling performance.

How it compares

  • Rated 4.7 against a 4.67 average across the 330 new ac installation businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 78
Review volume 60
Review recency 81
Review sentiment 60
Profile completeness 75
Verification 0

Rating breakdown

5
19
4
2
3
2
2
0
1
0

Common questions

How quickly can Joel attend an emergency repair?
Response depends on schedule. One reviewer was seen within 15 minutes due to a cancellation; another waited next-day attendance after contact.
What does a callout with diagnostics cost?
$120 for the callout fee plus diagnostics; repair pricing depends on the fault found.
Will the team clean up after installation?
Yes, they clean up at the end of each day during multi-day installations.
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Last updated 2026-09-05