Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.
John and his crew earn consistent praise for straightforward installs, friendly service, and competitive pricing. One reviewer felt charged for a diagnosis without resolution, and a technician referral fell short; these stand apart from dozens of five-star accounts praising neat work, fast turnaround, and willingness to adapt plans mid-job.
Most jobs are split-system or ducted reversals, often same-day old-for-new swaps. Reviewers note John's responsiveness by text or phone, his honest quoting after competitors quoted high, and the team's respect for homes during installation. The brand appears strong in suburban Perth and rental-property emergency work.
Mitsubishi Electric is a major manufacturer offering split systems, ducted units, and commercial HVAC across their Redcliffe location. Review evidence is limited, so first-hand customer feedback on service quality is unavailable.
Strong technical work when jobs run smoothly, but reliability gaps undermine confidence. Five-star reviews praise fast, professional service; one-star accounts report no-shows and lack of accountability after mishaps.
Most customers report reliable, punctual service with skilled technicians like James and Yue who explain their work clearly and leave spaces clean. A small number faced recurrent failures and parts mismatches that suggested coordination or diagnostic gaps; one customer received multiple invoices for unfinished work. Austec operates across Perth, handles split and ducted systems, and claims 40 years in business. Reviewers consistently praise friendly reception, quick response times, and thorough cleaning during maintenance, though satisfaction drops when repeat visits are needed for the same fault.
Last updated 2026-09-05