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Austec Air Conditioning

Updated 2026-09-05 · 3,210 reviewed · 387 listed · Scored from 158 Google reviews · How we rank ›

4.4(158) 80 composite score See reviews on Google ✓ Google-verified
Split System Air ConditioningDucted Air ConditioningCommercial & Industrial HVACAir Conditioning System SupplierNew AC InstallationAir Conditioning StoreAir Conditioning ContractorAC Repair & Servicing24/7 Emergency Callout
Austec Air Conditioning
Location
Belmont
Services
Split System Air Conditioning, Ducted Air Conditioning, Commercial & Industrial HVAC
Reviews
158
Ranking
#89 in Split System Air Conditioning
Best for
Homeowners wanting reliable routine maintenance and quick response on split or ducted systems across Perth suburbs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.

What recent reviews say

Most customers report reliable, punctual service with skilled technicians like James and Yue who explain their work clearly and leave spaces clean. A small number faced recurrent failures and parts mismatches that suggested coordination or diagnostic gaps; one customer received multiple invoices for unfinished work.

Austec operates across Perth, handles split and ducted systems, and claims 40 years in business. Reviewers consistently praise friendly reception, quick response times, and thorough cleaning during maintenance, though satisfaction drops when repeat visits are needed for the same fault.

Praised for
  • punctual and on-time service
  • courteous and friendly technicians
  • thorough diagnostics and explanation
  • professional and efficient work
  • good communication and text reminders
Watch-outs
  • repeat repairs failed within days
  • wrong parts sent and installed
  • inconsistent technician advice
punctualskilled-installersclean-workmanshipresponsive-communicationprofessional-techniciansknowledgeable-advicequick-turnaround
Best for: Homeowners wanting reliable routine maintenance and quick response on split or ducted systems across Perth suburbs.
Think twice if: Ask for a detailed written quote upfront if a complex repair is suspected; one customer had conflicting diagnoses and unnecessary part orders.

Where this business shines

  • Licensed since 1984
  • Named technicians praised for clarity and professionalism
  • Text reminders and upfront quoting
  • Clean, tidy workmanship

Worth knowing

  • Technicians Yue and James named repeatedly for courtesy and thorough work
  • Licensed contractors with RTA AU02444
  • Claims 40-year operating history
  • Sends text appointment reminders
  • One customer reported same fault recurred next day after Christmas Eve repair
  • One customer received wrong parts ordered by first technician; second technician's conflicting diagnosis and unfixed problem; then multiple invoices for incomplete work

What reviews say by service

AC Repair & Servicing
Praised for quick diagnosis and explanation, but one customer's repair failed within one day and conflicting technician advice led to wrong parts and unfinished work.
Split System Air Conditioning
Split systems serviced and cleaned; one evaporative system repair failed next day; one split system had wrong grille ordered and installed incorrectly.
Ducted Air Conditioning
Ducted systems serviced and cleaned; no negative feedback specific to ducted work in reviews.

How it compares

  • Rated 4.4 against a 4.66 average across the 293 ac repair & servicing businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 62
Review volume 96
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
125
4
9
3
0
2
5
1
19

Common questions

Do you send appointment reminders?
Yes. Customers report receiving text reminders of upcoming service dates.
Do technicians explain the work?
Yes. Reviewers consistently mention technicians talking through problems, taking pictures, and explaining what was serviced and why.
Are you open 7 days?
Yes. Google lists opening hours for 7 days; emergency service is advertised on the website.
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Last updated 2026-09-05