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Western Air & Essential Services

Updated 2026-08-05 · 2,764 reviewed · 342 listed · Scored from 45 Google reviews · How we rank ›

5.0(45) 83 composite score See reviews on Google ✓ Google-verified
24/7 Emergency CalloutNew AC InstallationAir Conditioning ContractorAir Conditioning System SupplierAir Conditioning Store
Western Air & Essential Services
Services
24/7 Emergency Callout, New AC Installation, Air Conditioning Contractor
Reviews
45

What recent reviews say

Reviewers consistently report five-star experiences across installations, repairs, and emergency callouts. Yasko and the team earn praise for turning up on time, explaining options clearly without pressure, and finishing jobs cleanly. A commercial client had them on-site by 7:30 am after a 6 pm weekend text about a critical breakdown. Fair pricing, weekend availability, and willingness to handle complex multi-unit installs set them apart.

Praised for
  • professional and friendly staff
  • knowledgeable advice and honest quoting
  • punctual and reliable service
  • clean workmanship and attention to detail
  • responsive to urgent callouts
punctualfair-pricingskilled-installersclean-workmanshipresponsive-communicationhonest-quotingquick-turnaroundprofessional-techniciansknowledgeable-advice
Best for: homeowners and businesses needing urgent air conditioning repair or installation with same-day response

Strengths

  • Same-day or next-day emergency response
  • No-pressure advice and honest pricing
  • Clean, professional installation and repair
  • Named technician Yasko known for reliability and expertise

Worth knowing

  • Yasko named repeatedly as lead technician with strong reputation for reliability and follow-up
  • Emergency response: 6 pm weekend text answered with 7:30 am next-day arrival
  • Handles complex multi-unit installs with product and placement advice
  • Will return free to fix issues post-installation if needed
  • Quoted on the spot without requiring photos or extra documentation
  • Sealed old air con unit as added service during install

What reviews say by service

24/7 Emergency Callout
Commercial client received Saturday response within 13.5 hours after weekend text; praised for speed and professionalism
New AC Installation
Consistently praised for clean, efficient, professional installation of split and ducted systems with clear communication
AC Repair & Servicing
Emergency repairs handled quickly; technicians explain options and diagnosed old units honestly without pushing replacement
Split System Air Conditioning
Multiple reviews cite quick and clean split system installations with product advice
Ducted Air Conditioning
Ducted installations praised for professionalism, attention to detail, and neat workmanship

How it compares

  • Rated 5 against a 4.76 average across the 45 24/7 emergency callout businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 91
Review volume 72
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
45
4
0
3
0
2
0
1
0

Common questions

How fast can they respond to an emergency?
A commercial client received a site visit by 7:30 am the next morning after sending a 6 pm weekend text. Sunday calls in summer have also been answered with Monday morning arrivals.
Do they charge extra if they need to return to fix a problem?
One reviewer noted they return free of charge to fix any issues and respond quickly if something goes wrong post-installation.
Will they quote me without sending photos first?
One reviewer reported being quoted on the spot after giving their address, without needing to send photos or other documentation.
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Every review is five stars, highlighting Cody's approach to problem-solving and electrical know-how. Customers praise speedy responses, finished work that looks neat, and willingness to reschedule around emergencies like restaurant Christmas deadlines or a customer going into labour. Hippo Air installs ducted and split systems, handles repairs and servicing, and manages electrical upgrades on-site. Reviewers across Hillarys, Clarkson, and beyond name Cody specifically for honesty about end-of-life equipment and fair pricing that beats the rush-job premium.

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Most customers praise Austec for punctual, professional service and approachable staff who explain work clearly. Technicians Yue and James are named repeatedly for thorough cleaning, testing, and communicating via photos. Long-term clients highlight 20-year relationships and reasonable pricing. However, a handful report receiving wrong parts, inconsistent problem diagnosis across visits, and unresolved complaints when services underdelivered. Strengths centre on reliability for routine servicing and repairs of split and evaporative systems. Weakness emerges in complex ducted diagnoses and accountability when initial assessments prove incorrect. The business claims RTA licensing since 1984 and operates across Perth metro.

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One five-star review supports this Belmont-based air conditioning contractor. Evidence is limited; the single rating does not establish patterns of service quality or reliability.

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Last updated 2026-08-05