Core details are sourced from this business's Google Business Profile (checked 2026-09-05).
Damien and the team deliver responsive, honest service at competitive rates. Customers consistently praise prompt turnaround, fair pricing, and straightforward explanations of faults. One reviewer saved over $15,000 by getting a second opinion on a ducted system problem; another paid $149 for a service another company quoted $1,400 for.
Brett and Jarrad turn up on time, fix evap systems efficiently, and explain the work clearly. Two reviews flag high parts costs and one mentions poor handling of a mistake, but the bulk of feedback emphasises trust, straightforward pricing, and willingness to fit emergency calls during peak season.
Justin and his team consistently deliver straightforward advice and professional repairs. Customers praise their clear explanations, respectful manner, and clean workmanship across servicing and new installations.
Most customers report strong initial sales, professional installation, and reliable systems. Tom Manion and service technicians like Chad and KAZ earn repeated praise for attentiveness and workmanship. However, a minority experience friction after handover: planning mistakes not flagged pre-contract, loose ductwork, delayed paperwork, and reluctance to address issues without extra cost. When problems do surface, resolution is slow and requires customer persistence rather than proactive follow-up from the business.
Last updated 2026-09-05